Fidelity Investments

  www.fidelity.com
  www.fidelity.com
There are newer employer reviews for Fidelity Investments

 

Mixed bag - very political

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior QA Engineer in Research Triangle Park, NC
Former Employee - Senior QA Engineer in Research Triangle Park, NC

I worked at Fidelity Investments full-time (more than 3 years)

Pros

If you are lucky enough to land with a secure, mature manager you will have many opportunities to exceed at your work. Confident managers excel at training, advancing, promoting their subordinates into better positions. They advise, challenge, critique, encourage and correct your work and presentations in a productive, positive manner. They look for opportunities for their subordinates.

Cons

If you are unlucky and land on one of the insecure manager teams you will go nowhere. Expect no directions, no clarifications, no assistance with projects and tasks assigned to you. Expect no contact from these managers until your yearly review, then expect the worst possible annual review where you will be blamed for all of this manager's short comings. You can write a rebuttal to the BS in your review, but that rebuttal will never get looked at and you're left with a tarnished reputation, no raise, lousy bonus but - gosh - at that moment, your manager sure looks happy!

Advice to ManagementAdvice

Quit reorganizing your department and reporting structures. You have effectively killed all communications on all your projects. How can you expect projects to complete on time, at budget or under, if every 9 months or less you reorganize your departments so that half the project players get moved off the projects, being replaced by newbies that know nothing and leaving you with broken communication lines in every critical direction for the project. This is usually done more than once on any given project, then because of delays those projects get dropped effectively throwing away all the good work done by too many disconnected folk.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

1911 Other Employee Reviews for Fidelity Investments (View Most Recent)

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  1. 1 person found this helpful  

    It's not quite the Borg, but it is an intense place to work. Not for the squeamish.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director, Operations in Marlborough, MA
    Former Employee - Director, Operations in Marlborough, MA

    I worked at Fidelity Investments full-time (more than 8 years)

    Pros

    Diverse business lines present opportunities for internal movement
    Many smart, customer-focused, collaborative professionals
    Compensation including bonuses is lucrative, depending on job role
    Many opportunities for internal training, especially for managers
    Very structured, hierarchical environment which some people like

    Cons

    Extremely siloed, due to the diverse business lines and operational complexity
    Constant, relentless organizational changes at all levels, with entire groups being relocated, realigned or disbanded without sufficient explanation
    Communication from executive and senior management was lacking and/or confusing
    Middle managers were under intense pressure to produce results but often not given the needed resources
    Depending on group, morale was often a problem due to offshoring concerns

    Advice to ManagementAdvice

    Strive harder for transparency. When strategic direction is changing, remember that Fidelity is an ocean liner, not a rowboat. If you want your best people to stay engaged and help move the business forward, equip them with more information to combat the rumor mill, which can be devastating to morale.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    401K Benefits Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - 401K Customer Service in Covington, KY
    Former Employee - 401K Customer Service in Covington, KY

    I worked at Fidelity Investments full-time (more than an year)

    Pros

    Better pay than most call centers. Managers feeds the staff well by bringing in food/pizzas/treats.

    Cons

    You better be a robot and repeat the script given to you. No deviation. And the "optional' overtime - if you are not working all the extra hours asked of you, it will be remembered.

    Advice to ManagementAdvice

    Lighten up on the call audits.

    No opinion of CEO
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