There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

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Helpful (1)

Fidelity is a great place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Software Engineering Manager in Salt Lake City, UT
Current Employee - Senior Software Engineering Manager in Salt Lake City, UT

I have been working at Fidelity Investments full-time (More than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Great organization and culture. Strong senior management. Great overall compensation package

Cons

Compensation a little different than many other companies. Stronger emphasis on bonuses and less on salary.

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  1. Helpful (1)

    "Advanced" Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - H & W Specialist in Durham, NC
    Former Employee - H & W Specialist in Durham, NC

    I worked at Fidelity Investments full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent Benefits, Flexible Hours, Competitive Pay, Volunteered Time Off, Competitive Bonus System

    Cons

    mo·not·o·nous IS AN UNDERSTATEMENT, Poor Bonus System, "Middle School Reward System", Poor Technology, Lazy Co-workers. Brown Nosed Stuck Up Arrogant individuals thinking they are better than you because they are "managers of a call center." The hiring process does not make you aware that this is ENTIRELY a PHONE JOB! BE AWARE OF WHAT YOUR GETTING YOURSELF INTO!

    Advice to Management

    Listen to people on the front line, not managers you hire from the outside that have never performed the job! Treat people like they are adults, not in middle school! Example...Retaining thousands of dollars for the company on a daily basis and being rewarded with a "bag of chips, or candy bar" and a thank you from your manager.

  2. Helpful (1)

    Mobility is the biggest benefit to Fidelity!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Covington, KY
    Former Employee - Anonymous Employee in Covington, KY

    I worked at Fidelity Investments full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    It is unlikely that you'll ever get bored in a role at Fidelity. However, if you do get bored or feel like you need a new challenge, Fidelity is usually able to accommodate! Along with mobility, you get experience, and with experience you become more valuable to the company. Fidelity is very good about allowing its employees to gain other experience.

    Cons

    The company is very numbers-driven so, with that said, it should come as no shock that meeting and exceeding rigid quotas is of utmost importance...to the point where quality is sacrificed just to 'crank out the numbers.'

    Advice to Management

    There should be a better balance between quality and quantity. That is the age-old controversy but it is something that needs to be confronted head-on. Customers and employees ultimately lose when numbers are given more importance than quality. Quality will retain customers and hard-working employees.

There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

See Most Recent

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