Fidelity Investments
3.4 of 5 1,553 reviews
www.fidelity.com Boston, MA 5000+ Employees

1553 Employee Reviews (View Most Recent)

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1 person found this helpful  

"Advanced" Call Center

H & W Specialist (Former Employee)
Durham, NC

I worked at Fidelity Investments full-time for more than 3 years

ProsExcellent Benefits, Flexible Hours, Competitive Pay, Volunteered Time Off, Competitive Bonus System

Consmo·not·o·nous IS AN UNDERSTATEMENT, Poor Bonus System, "Middle School Reward System", Poor Technology, Lazy Co-workers. Brown Nosed Stuck Up Arrogant individuals thinking they are better than you because they are "managers of a call center." The hiring process does not make you aware that this is ENTIRELY a PHONE JOB! BE AWARE OF WHAT YOUR GETTING YOURSELF INTO!

Advice to Senior ManagementListen to people on the front line, not managers you hire from the outside that have never performed the job! Treat people like they are adults, not in middle school! Example...Retaining thousands of dollars for the company on a daily basis and being rewarded with a "bag of chips, or candy bar" and a thank you from your manager.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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2 people found this helpful  

Excellent company with good benefits and decent pay

Lead Analyst (Current Employee)
Westlake, TX

I have been working at Fidelity Investments full-time for more than 8 years


Pros: Open ideas are encouraged and a strong work/life balance is encouraged. … Cons: Overall the people are easy to work with and the atmosphere is positive. I really don't have many negative things to say. The… Advice to Senior Management: If there was one main request it would be to… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Mobility is the biggest benefit to Fidelity!

Anonymous Employee (Former Employee)
Covington, KY

I worked at Fidelity Investments full-time for more than 8 years


Pros: It is unlikely that you'll ever get bored in a role at Fidelity. However, if you do get bored or feel like you need… Cons: The company is very numbers-driven so, with that said, it should come as no shock that meeting and… Advice to Senior Management: There should be a better balance between quality and quantity. That is the age-old controversy but it is something that needs to be… Yes, I would recommend this company to a friend More

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Fidelity Investments has a rich and proud history and has grown to become a leading provider of a wide range of services, including investment management, retirement planning, brokerage, and human resources and benefits… Full Overview

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