Fidelity Investments
3.4 of 5 1,555 reviews
www.fidelity.com Boston, MA 5000+ Employees

1555 Employee Reviews (View Most Recent)

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Financial Represntative

Anonymous Employee (Current Employee)
Jacksonville, FL

I have been working at Fidelity Investments full-time for more than 5 years

ProsGreat benefits. Privately owned. Customer focused like no other. Learn a lot about the industry and trading.

ConsCall centers are grueling. High turnover due to stress. Odds are if you are not in sales you are going to wind up in a dead end.

Advice to Senior ManagementCorporate events are watered down. Worked there for over 5 years and felt appreciation shown by upper management had been weak. -- Management would cite quality of quantity for lead generation and then turn around to nationally recognize quantity over quality. -- A representative will have a quarterly bonus largely based on customer surveys for their team. This means that one representative or one customer can drastically reduce the quarterly bonus for an entire team.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Good Company

Customer Service Representative (Former Employee)
Covington, KY

I worked at Fidelity Investments part-time for more than a year


Pros: Pleasant work environment, good compensation Cons: Overtime often required, hard to schedule vacation time Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great company, but improve the career path and pay.

Financial Services Representative (Current Employee)

I have been working at Fidelity Investments full-time for more than 5 years


Pros: Excellent work environment! Manager/Employee relationship is on the same level.… Cons: Lacks a healthy, competitive work environment. Lack of frequent communication from top management. If your "brand" is damaged, you… Advice to Senior Management: Bonuses should be monthly vs quarterly. Yes, I would recommend this company to a friend More

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Fidelity Investments – Why Work for Us?

Fidelity Investments has a rich and proud history and has grown to become a leading provider of a wide range of services, including investment management, retirement planning, brokerage, and human resources and benefits… Full Overview

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