Fidelity Investments

  www.fidelity.com
  www.fidelity.com
There are newer employer reviews for Fidelity Investments

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Customer Management Representative

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Management Representative in Denver, CO
Current Employee - Customer Management Representative in Denver, CO

I have been working at Fidelity Investments full-time (less than an year)

Pros

The culture is the best of any company for which I have ever worked. They truly care about their employees and their customers -- It is not just lip service like at so many companies.

Cons

Working in a call center the schedule is regimented, but it does make the day go fast.

Advice to ManagementAdvice

I am very impressed with the management team.

Recommends
Positive Outlook
Approves of CEO

1940 Other Employee Reviews for Fidelity Investments (View Most Recent)

Sort: Rating Date
  1.  

    Great pay but employees not valued in layoffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal Software Engineer in Smithfield, RI
    Former Employee - Principal Software Engineer in Smithfield, RI

    I worked at Fidelity Investments full-time (more than 5 years)

    Pros

    Great pay and benefits, very easy to get to and a commute you can really be thankful for. They spend money on technology where needed and help you get your job done.

    Cons

    Who in management knows about you and what you do is somewhat luck when new mangers are always coming in. The review system is awkward and can't possibly reflect your achievements correctly.

    Advice to ManagementAdvice

    Revamp your review systems so you know who really does what and who to keep or let go during layoffs, which have been frequent, deep, and wide at Fidelity.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Extraordinary company to build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Boston, MA
    Current Employee - Director in Boston, MA

    I have been working at Fidelity Investments full-time (more than 8 years)

    Pros

    Many diverse businesses, extensive training, private company status enables long term investment in technology, products, and services.

    Cons

    Has moved a lot of jobs out of MA, fund performance has lagged for a long time which threatens competitiveness

    Advice to ManagementAdvice

    Improve investment performance

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Fidelity Investments

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