There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

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Helpful (3)

you're still a phone rep/clone

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Full Trader in Salt Lake City, UT
Former Employee - Full Trader in Salt Lake City, UT

I worked at Fidelity Investments full-time (More than 10 years)

Doesn't Recommend
Approves of CEO
Doesn't Recommend
Approves of CEO

Pros

Good benefits, decent salary. Good training.

Cons

No matter how you slice it, you are working in a CALL CENTER. This means you will be micromanaged, treated like a child, and forced to work overtime because the firm refuses to staff properly during tax season. You can choose the flavor of calls you want (i.e. trading, advisory, service, retirements) but at the end of the day its still just about AHT, ACW, and the same old call center crap.

Advice to Management

Get with the 90's-rotate reps between inbound calls and email/chat functions.

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  1. Helpful (1)

    Great Learning Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Representative in Covington, KY
    Current Employee - Financial Representative in Covington, KY

    I have been working at Fidelity Investments full-time (More than 3 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Education of Financial Industry and Products.

    Cons

    Call center.....sit at desk all day taking phone calls with little to no time between calls. Extreme micro-management.

    Advice to Management

    Take some phone calls like everyone else..


  2. Money over matter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Technical Intern in Boston, MA
    Former Intern - Technical Intern in Boston, MA

    I worked at Fidelity Investments as an intern (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Pay is great, you get to meet a lot of upper management. Everyone is super welcoming and friendly. Also the internship made it very easy to obtain a offer post graduation if you work hard.

    Cons

    They don't really entrust a lot of work to interns which can be boring. Doesn't make sense since they pay their interns handsomely


There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

See Most Recent

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