There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

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Pretty good place to work!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Workplace Planning and Guidance I in Salt Lake City, UT
Current Employee - Workplace Planning and Guidance I in Salt Lake City, UT

I have been working at Fidelity Investments full-time (More than 5 years)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Great benefits! Pretty flexible. Team environment. They do their best to make sure you are properly trained and alway put the customer first.

Cons

It's a phone job... Can get very monotonous, some of the management team has not done the job so they don't understand exactly.

Advice to Management

Try to be more flexible.

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  1. Helpful (2)

    Good first job, but there are drawbacks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Albuquerque, NM
    Current Employee - Anonymous Employee in Albuquerque, NM

    I have been working at Fidelity Investments full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good benefits to regular full time and regular part time employees in terms of medical, dental, and vision- the higher coverage plan has a higher cost passed onto the employee. 401k plan available with matching.

    Cons

    In the Albuquerque site, favoritism runs rampant. Managers play favorites with staff and will ignore employee concerns, this problem extends up to directors as well. Also, Albuquerque is excluded from the profit sharing benefit that ALL OTHER SITES enjoy and pay is low for the job. They will try and convince you the pay is appropriate, however, compared to other call centers it is lower starting by far. To be clear, this is a call center job, while it may have different ways of doing things, metrics are the only thing a manager has to use to grade your performance. If your manager doesn't like you, they can find a number of ways to get rid of you.

    Advice to Management

    You must listen to your employees when they bring concerns about managers to you. Very often when you do not listen, the message to your employees is that you do not value their time. If you don't value your employees' time they will do the bare minimum and look elsewhere for other employment.

  2. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at Fidelity Investments full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Pay is good and there is free parking

    Cons

    No room for advancement but I am sure things might change in the future

There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

See Most Recent

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