There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

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Phone Center Team Manager

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Team Manager
Former Employee - Team Manager

I worked at Fidelity Investments

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Fidelity has a reputable brand and an excellent suite of products and services for its clients. I never hesitated to tell others that I worked for Fidelity. Additionally, I felt confident representing the company to clients, as I knew that the company did things the right way for its clients.

Cons

Some find the entry-level jobs tough to get past, although in certain years a talented rep moves very quickly past them.

Advice to Management

Keep up the focus and leadership- the company is headed in the right direction. Consider small things that could be done to improve the company culture and to reward success, like giving team managers more than $100-$150 a month to reward and incent their teams.

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  1. Good place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bangalore (India)
    Current Employee - Anonymous Employee in Bangalore (India)

    I have been working at Fidelity Investments

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    1. Open culture 2. Meritocratic 3. Employee friendly

    Cons

    1. Lots of organizational changes

    Advice to Management

    None


  2. Helpful (1)

    Working in a branch

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at Fidelity Investments

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The branch environment is exciting and action packed. You will never be bored. Hard work is usually rewarded the cream rises to the top. Great benefits and company tends to always be heading in the right direction.

    Cons

    The company demands more and more from its employees. Current head of branches has never worked in a branch and is very condescending and unappreciative at times.

    Advice to Management

    Focus on a few things and do them well not on everything. Employees are on the edge of how far they can be pushed right now.


There are newer employer reviews for Fidelity Investments
There are newer employer reviews for Fidelity Investments

See Most Recent

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