There are newer employer reviews for Fidelity National Financial
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Title Claims Evaluation

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Assistant Vice President in Irvine, CA
Former Employee - Assistant Vice President in Irvine, CA

I worked at Fidelity National Financial full-time (More than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

The environment was very professional.

Cons

Management failed to communicate expectations accurately and that were consistent with published company standards.

Advice to Management

Re-open the Western Claims Center.

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  1. Helpful (1)

    OK

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at Fidelity National Financial

    Approves of CEO
    Approves of CEO

    Pros

    -Work life balance
    -good pay
    -Strong executive management team

    Cons

    -lack of fairness in promotion at mid level
    -good old boys club
    -IT sucks

    Advice to Management

    -Fairness in rewards
    -Encourage innovation
    -Recognize talent

  2. Helpful (2)

    One crazy ride

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Counsel in Omaha, NE
    Former Employee - Claims Counsel in Omaha, NE

    I worked at Fidelity National Financial

    Disapproves of CEO
    Disapproves of CEO

    Pros

    You will get to work for the nation's largest title insurance company, which gives you access to many resources to do your job. The work itself is usually fairly interesting. You are allowed to work pretty much at your own pace and not micromanaged for the most part. The people you work with are nice and interesting. You get your own office, possibly with a window. You will never be bored-- you will always have work to do! There is minimal travel involved, and you will always have advance notice.

    Cons

    They assign too many claims for one person to be able to handle competently in a 40-hr workweek. Or even a 60-hr workweek. There will always be emergency projects thrust upon you by senior management with 1-24 hr deadlines that are super-priority, but never seem to go anywhere. You will receive little feedback about your overall job performance, and probably not get a raise or bonus during your time here. You will have to triage your claims due to the volume and hope nothing falls through the cracks. Can be very stressful.

    Advice to Management

    Please treat your attorneys as professionals and not as mere cogs in the wheel of the corporation. Let us offer feedback on what WE think is working and what is not, and how WE think things might change for the better. Stop changing the entire system every 3 months and reorganizing everything and making us move offices every few months. Don't promise us bonuses that never materialize. Talk to people in the industry to figure out a realistic average claim load. What you are making the attorneys deal with now (both claims and in-house) is simply too much. Things will fall through the cracks and it will harm the company. More reasonable claim loads would make everyone happier and it will be better for the company in the long run! Oh, and keep the people at the local offices that have been there forever and know what they're doing! They are invaluable!

There are newer employer reviews for Fidelity National Financial
There are newer employer reviews for Fidelity National Financial

See Most Recent

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