There are newer employer reviews for Fifth Third

 

Frustrating in a Fear Mongering Culture

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Financial Center Manager in Charlotte, NC
Former Employee - Financial Center Manager in Charlotte, NC

I worked at Fifth Third full-time (more than 3 years)

Pros

Financial Center Managers are supportive and great at sharing best practices with each other.

Good incentive; especially that teller are recognized and compensated for successful referrals.

Cons

High turnover rate.

An underlining current of fear among employees, even top producers that their jobs are always on the line.

Poor staffing model along with a six day work week contributes to:
 Customer frustration with service
 An unhealthy work/life balance for employees.

Sales goals especially from office in rural areas are unrealistic .There is more emphasis on gaining points than the quality of accounts and the value of a long term customer relationship.

Lack of name branding; No sponsorship or reinvesting into the communities they serve;

Advice to ManagementAdvice

Revisit the Core Values and work on creating a culture of "Valuing the Employee" and "Company Pride".
Company Pride makes a difference to the moral and performance of employees.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

571 Other Employee Reviews for Fifth Third (View Most Recent)

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  1.  

    I have had a learning experience for my first time working at a bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL

    I have been working at Fifth Third full-time (more than an year)

    Pros

    Benefits, strong financial standing, great co-workers and managers

    Cons

    low sales pay, tellers expected to work harder and make sales even when understaffed and low pay,

    Advice to ManagementAdvice

    It would be great if top management would try going to each branch in their region once a year to see how things are run there. A surprise visit would work wonders and talking to employees from tellers through managers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Decent Employee Expreience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Treasury Management Sales Officer in Tampa, FL
    Former Employee - Treasury Management Sales Officer in Tampa, FL

    I worked at Fifth Third full-time (more than an year)

    Pros

    Good banking products
    Flat Management Hierarchy
    Good Medical Benefits
    Salaries in line with industry averages

    Cons

    Poor sales/performance reporting
    Poor employee on-boarding program
    Sales incentive plans in need of overhaul
    Poor internal systems

    Advice to ManagementAdvice

    Restructure sales incentive plans to make them more attractive to attract new talent. Improve the sales/production reporting for individual sales contributors. Develop new employee on-boarding protocol. Overall, a good place to work.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Fifth Third

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