There are newer employer reviews for Fifth Third

Frustrating in a Fear Mongering Culture

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Financial Center Manager in Charlotte, NC
Former Employee - Financial Center Manager in Charlotte, NC

I worked at Fifth Third full-time (more than 3 years)

Pros

Financial Center Managers are supportive and great at sharing best practices with each other.

Good incentive; especially that teller are recognized and compensated for successful referrals.

Cons

High turnover rate.

An underlining current of fear among employees, even top producers that their jobs are always on the line.

Poor staffing model along with a six day work week contributes to:
 Customer frustration with service
 An unhealthy work/life balance for employees.

Sales goals especially from office in rural areas are unrealistic .There is more emphasis on gaining points than the quality of accounts and the value of a long term customer relationship.

Lack of name branding; No sponsorship or reinvesting into the communities they serve;

Advice to ManagementAdvice

Revisit the Core Values and work on creating a culture of "Valuing the Employee" and "Company Pride".
Company Pride makes a difference to the moral and performance of employees.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
reviews filtered by
  • Any Location
  • Any Job Title
  1. 1 person found this helpful

    Don't expect much growth in retail. Have a PLAN B after first year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Indianapolis, IN
    Current Employee - Personal Banker in Indianapolis, IN

    I have been working at Fifth Third full-time (more than a year)

    Pros

    Great place to launch an entry level career
    Great benefits
    Organized
    Career objectives are clearly stated and will be emphaticed if you fail to reach your performance measurements.
    If you live in CINCY, OH you will have career growth opportunties, if you live in another market don't expect to retire from ths company!!

    Cons

    Expect to work 6 days a week if your in retail at a minimum of twice a month
    Not much growth in retail
    Management does not encourage Persoal Bankers to get licensed.
    Sales is a primary focus, if your not living and breathing the company culture, your going to see like the TITANIC!
    No diversity in management/leadership roles,really people? This is 2012!
    If your MANAGER isn't good, you will more than likely fail!
    Comnpany does not allow much movement in retail environment.

    Advice to ManagementAdvice

    Encourage true growth within retail environment
    Allow for sales goals to be adjusted *reduced) if vacation time is taken during sales period.
    Due to the economy their should only be 1 PB per banking center, so that coworkers are not competing to stay afloat with outrageous sales goals.
    Publicy displayed recogition or award ceremony for top five sales champions!
    This position is tough for any normal human in this economic climate
    Stop depening on personal banker to act as managers often and keep them in entry level pay...how dare you!

    Doesn't Recommend
    Neutral Outlook
  2. Decent Employee Expreience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Treasury Management Sales Officer in Tampa, FL
    Former Employee - Treasury Management Sales Officer in Tampa, FL

    I worked at Fifth Third full-time (more than a year)

    Pros

    Good banking products
    Flat Management Hierarchy
    Good Medical Benefits
    Salaries in line with industry averages

    Cons

    Poor sales/performance reporting
    Poor employee on-boarding program
    Sales incentive plans in need of overhaul
    Poor internal systems

    Advice to ManagementAdvice

    Restructure sales incentive plans to make them more attractive to attract new talent. Improve the sales/production reporting for individual sales contributors. Develop new employee on-boarding protocol. Overall, a good place to work.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Fifth Third

Work at Fifth Third? Share Your Experiences

Fifth Third

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.