Fifth Third

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534 Employee Reviews (View Most Recent)

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Under paid and under valued with an unreachable sales goal

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative
Former Employee - Customer Service Representative

Pros

-Some of the coworkers are easy to get along with
-some customers are nice but they are very few

Cons

-rude customers
-disorganized management
-people always trying to get of doing work and it falls on you
-always understaffed
-stressful to maintain safety and procedures when all the upper management pushes sales, sales, sale
-sales pressure and expectation is exaggerate
-few opportunities to move up from a CSR
-place gets depressing very quickly
-high turnover rate

Advice to ManagementAdvice

help your staff achieve goals, don't just yell and pressure into high goals and expect for underpaid employees to work to the bone so you can make your quarterly bonus.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other reviews for Fifth Third

  1.  

    Great place to work in the banking industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Louisville, KY
    Former Employee - Customer Service Representative in Louisville, KY

    Pros

    Fifth Third provides training and opportunities for advancement within company. If you are pursuing a business degree, Fifth Third will offer tuition reimbursement. When I was there the company would pay for your tuition and then you worked off your payment based on the years you stayed with Fifth Third after graduation. I had a great team of people to work with and a great base of customers. They pay well too!

    Cons

    They sometimes have high sales goals.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Cincinnati, OH
    Current Employee - Analyst in Cincinnati, OH

    Pros

    - Competitive salaries and benefits
    - Plenty of opportunities for development and growth across all business lines
    - Strong leadership from the top-down
    - Serious about corporate values and creating a good working environment for employees

    Cons

    - Geographic footprint limited to midwest and southeast regions

    Advice to ManagementAdvice

    - Continue to focus on employee engagement and retention

    Recommends
    Positive Outlook
    Approves of CEO
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