There are newer employer reviews for Fifth Third
There are newer employer reviews for Fifth Third

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Helpful (1)

Okay for a first banking job but very few opportunites to advance and low hours.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Flint, MI
Current Employee - Customer Service Representative in Flint, MI

I have been working at Fifth Third part-time (More than a year)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

Willing to hire in with little expierence. Benifits for PT employees. Willing to hand out more responsibilities. Compensation for reaching goals. Competitave pay with yearly raises based on performance.

Cons

Referral Goals have become rediculous. What qualifies as a referral has changed as well as the type of accounts making it very hard to convience people to open accounts. Payouts for success have gone down. Cuts have been made across the board with management and tellers. This has caused a staffing shortage and PT tellers are now kept to 20 hours with high traffic and low employees causing long lines and high stress. Company just overhauled all their personal accounts and are about to do business accounts as well. There is very little information and preparation for the employees, lots of uncertanity, and the bank has now made it difficult for customers to bank there. I wouldn't bank there if I wasn't an employee.

Advice to Management

Look at your customers as people not just numbers and have accounts to fit their needs not every customer every time needs a product or service thrown at them. Make opportunities avaliable for advancement into different areas based on strengths. Make point goals realistic instead of raising them each year especially with the number of households going down from deposit simplification.

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  1. Helpful (2)

    OLP Internship Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Operation Leadership Program in Cincinnati, OH
    Former Intern - Operation Leadership Program in Cincinnati, OH

    I worked at Fifth Third as an intern (Less than a year)

    Pros

    Meet with many high level executives, including CEO. Work as a team to take on program goals. Peer and senior mentor program.

    Cons

    For the OLP only - minimal relocation with only two operation centers, Cincinnati and Grand Rapids.


  2. Helpful (2)

    They treat their employees the same as their customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH

    I worked at Fifth Third full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great pay and benefits. A lot of opportunity to move up and expand. They provide some training to allow you to be better at your job.

    Cons

    Its like a small town were rumors fly and get distorted. Higher management can be a bit on the backwards side. They will fire you just if someone recommends it.

    Advice to Management

    Make sure you hear both sides of a story before you change their life forever.


There are newer employer reviews for Fifth Third
There are newer employer reviews for Fifth Third

See Most Recent

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