Fifth Third
3.0 of 5 505 reviews
www.53.com Cincinnati, OH 5000+ Employees

505 Employee Reviews (View Most Recent)

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1 person found this helpful  

Okay for a first banking job but very few opportunites to advance and low hours.

Customer Service Representative (Current Employee)
Flint, MI

ProsWilling to hire in with little expierence.
Benifits for PT employees.
Willing to hand out more responsibilities.
Compensation for reaching goals.
Competitave pay with yearly raises based on performance.

ConsReferral Goals have become rediculous. What qualifies as a referral has changed as well as the type of accounts making it very hard to convience people to open accounts.
Payouts for success have gone down.
Cuts have been made across the board with management and tellers. This has caused a staffing shortage and PT tellers are now kept to 20 hours with high traffic and low employees causing long lines and high stress.
Company just overhauled all their personal accounts and are about to do business accounts as well. There is very little information and preparation for the employees, lots of uncertanity, and the bank has now made it difficult for customers to bank there.
I wouldn't bank there if I wasn't an employee.

Advice to Senior ManagementLook at your customers as people not just numbers and have accounts to fit their needs not every customer every time needs a product or service thrown at them.
Make opportunities avaliable for advancement into different areas based on strengths.
Make point goals realistic instead of raising them each year especially with the number of households going down from deposit simplification.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    very good company

    Customer Service Representative (Current Employee)
    Lombard, IL

    I have been working at Fifth Third part-time for less than a year


    Pros: good co workers! very good work environment !! Cons: unbelievable sales goal !!! no hours fr part time !!! Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    2 people found this helpful  

    OLP Internship Experience

    Operation Leadership Program (Former Employee)
    Cincinnati, OH

    I worked at Fifth Third as an intern for less than a year


    Pros: Meet with many high level executives, including CEO. Work as a… Cons: For the OLP only - minimal relocation with only two… More
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