There are newer employer reviews for Fifth Third
There are newer employer reviews for Fifth Third

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It's a callcenter, don't set you expectations too high

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Cincinnati, OH
Current Employee - Anonymous Employee in Cincinnati, OH

I have been working at Fifth Third full-time (More than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Fifth Third is a great company to work for, they seem to care about their employees. Decent pay, great hours, holiday's off and 2 weeks paid vacation your first year and full benefits.

Cons

Call-center mentality. Once you accept a position in a callcenter, it's really hard to get out.

Advice to Management

Drop the conservative mindset, although it kept the bank safe during the banking crisis, it's now causing us to lose customers. Be more innovative, customer's in todays market want the newest and best technology, not a crappy mobile app with "new" features that Chase has offered for 5 years. Actually practice the slogan, be "the curious bank".

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  1. Helpful (1)

    Satisfactory experience overall - better than most banks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker
    Former Employee - Personal Banker

    I worked at Fifth Third full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Good culture, decent benefits, never felt like I was forced to sell something that someone didn't need. Promote a lot from within.

    Cons

    Recently changed checking accounts and they are less competative
    Rates are not very competative either

    Advice to Management

    Need to establish a training program for people that want to be promoted. The do great at promoting from within but are terrible at training them for the position.

  2. Helpful (1)

    Tale of two companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Center in Cincinnati, OH
    Current Employee - Credit Center in Cincinnati, OH

    I have been working at Fifth Third full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great advancement opportunities! I've never felt so appreciated as I do in my current job at the bank. I would certainly recommend this company to a friend...in fact I have several times.

    Cons

    On the flip side...I never felt so unappreciated as I did in my prior role with the company (retail banking). You are pulled in every different direction and spread so thin that your goals feel impossible. Find a job anywhere but retail with this company and you will be very happy!

    Advice to Management

    Keep up the good work! Figure out a way to make the foot soldiers of the bank (retail employees) feelI important and not so stressed.

There are newer employer reviews for Fifth Third
There are newer employer reviews for Fifth Third

See Most Recent

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