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LPBi Chicago

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - LPBi  in  Chicago, IL
Former Employee - LPBi in Chicago, IL

I worked at Fifth Third full-time for more than 5 years

Pros

You will work with some great people in the Chicago market. The benefits are (health, dental, 401K) decent. You can also purchase extra vacation time if your manager approves. Depending on your manager and their clout you can take advantage of the vast array of e-learning's available. Respectable super-regional financial institution that can be a decent stepping stone and pad your resume.

Cons

In no particular order: low salaries for PB/LPBi's, severe micro-management, unattainable goals that are VERY unit driven (think Wells Fargo), very poor quarterly compensation program based off of retail banking product sales it is VERY bad, Investment comp plan is OK but has started to decline over the past 2 yr's, low CEI (customer service score) payouts even though they are a major challenge to get an 'A' consistently, very political in terms of how you can grow your career promotions are given to friends or 'superstar' sales people that close and open checking accounts or out right lie to customers to get them to do what's in the best interest of the banker not the customer.

Advice to ManagementAdvice

Stop promoting people based off of how they manipulate the KPI system, these people are not leaders and cannot be expected to live or promote the company's values. Senior management at 222 in Chicago needs to gain a better understanding of what really goes on at the branches versus what their regional managers tell them, stop being hypocritical and promote the right people not the ones self-dealing or gaming. Do a better job of rewarding the honest hard working people that do things by the book, they are your real superstars.

Doesn't Recommend
Neutral Outlook
Approves of CEO

Other Reviews for Fifth Third

  1.  

    It's a callcenter, don't set you expectations too high

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH

    I have been working at Fifth Third full-time for more than a year

    Pros

    Fifth Third is a great company to work for, they seem to care about their employees. Decent pay, great hours, holiday's off and 2 weeks paid vacation your first year and full benefits.

    Cons

    Call-center mentality. Once you accept a position in a callcenter, it's really hard to get out.

    Advice to ManagementAdvice

    Drop the conservative mindset, although it kept the bank safe during the banking crisis, it's now causing us to lose customers. Be more innovative, customer's in todays market want the newest and best technology, not a crappy mobile app with "new" features that Chase has offered for 5 years. Actually practice the slogan, be "the curious bank".

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    let down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third full-time

    Pros

    none. social atmosphere if you're immature.

    Cons

    poor management. too much product pushing

    Advice to ManagementAdvice

    focus on developing employee engagement and give people opportunities for continued education.

    Doesn't Recommend
    Negative Outlook
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