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Helpful (2)

Avoid the hassel and location

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Limerick, Limerick (Ireland)
Former Employee - Anonymous Employee in Limerick, Limerick (Ireland)

I worked at Firecrest Clinical

Doesn't Recommend
Doesn't Recommend

Pros

Some of my co-workers were great, intelligent people whom enjoy working and playing hard. There were two great senior managers whom got things done, but they left

Cons

It is sad when all you can think about your time with a company was the shared suffering you and your peers went through. Its easy to be bitter about spending time there, however thats not as easy about listing the facts. 1. Underpaid for the time your commit 2. Begrudging of any investment made in IT services (for an internet based company this is weird) 3. A senior technical manager has a dictatorial style. I had to stand up to them as its not my nature to be submissive. However there are many people under them that feel oppressed 4. A lot of the really good tallent has departed for better places. This leaves a massive knowledge gap with the remain people serving their time or awaiting a pension. 5. In my experience, decisions were made and changed and made again and changed and made.... you get the drift. 6. The internal jockey for power between most of senior management left staff confused and destroyed team relationships 7. A lot of lip service paid to team building, but its largely cosmetic and no real action comes of it 8. Innovation, yes that buzz word is bandied about like toys at a kids birthday party. For real innovation to work, you must reward and support the innovators and not make their working life more difficult. 9. The Killed the Messenger! All in all, if you are stuck for a job as I was, and have a strong personality, you could hack it for a year or two, but by all means keep learning your trade with whatever time you get, as if you left there without doing anything you will be considered to have down skilled.

Advice to Management

Start to really put weight behind people whom drive internal innovation. Stop the power plays between senior managers. Split teams up around the building to encourage team feel across the board. Get rid of the massive pile of dead, crazy and unstable wood sitting in IT

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  1. Helpful (1)

    A job more than a part of any career.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Limerick, Limerick (Ireland)
    Former Employee - Anonymous Employee in Limerick, Limerick (Ireland)

    I worked at Firecrest Clinical

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Co-workers were great to be around, and as a small company communication was easy. Most directors for example, were approachable and interested in getting things done. The board was relatively open and regularly communicated the status of the company, and were not limited to reporting only the good things.

    Cons

    As with all niche companies resources were limited, which affected the scope for growth within any field. This made day-to-day life more repetitive than interesting. Management attitudes and style were of the sort not seen in larger concerns. The pay was lower than at other, similarly-sized companies.


  2. Helpful (2)

    Now is not the time to join ICON Firecrest

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Limerick, Limerick (Ireland)
    Former Employee - Anonymous Employee in Limerick, Limerick (Ireland)

    I worked at Firecrest Clinical full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Work colleagues are great and really make working there worthwhile. There is a subsidized personal trainer (a benefit that has carried over from the original owners and *should* be staying in place) and you are given two 45 minute sessions a week with him during working hours. The holidays are good, you start off on 24 and can work up to 27, and you can carry over a good few also. Taking time off however can be a nightmare....some people haven't been able to and have lost their days. Opportunities to move to Dublin offices if based in Limerick which is a positive for some. They have limited flexitime and working from home options; this is always under review though so cannot be taken for granted.

    Cons

    The company has handled the takeover very very badly. People on the ground have really suffered and have given up hope at this stage. There is little/no scope for career progression and the pay is VERY poor. It's the kind of place you come for your first job out of college and move on after a year or two; but they dont tell you that until it's too late. There are highly over qualified people in unsuitable roles there. Management are running around like headless chickens at the moment trying to put right all the wrongs of the takeover, but it all feels like too little, too late. A recent development saw them work on career paths and gradings, which was eagerly anticipated....they then handed out insulting and frankly outrageous ratings to staff, people with degrees and masters being told they are BELOW "Professional" level?!! It's madness. When staff spoke up, they were effectively told to put up and shut up.... Management also like to change people's job titles to make them unemployable on the outside....you have to really market yourself to move on from Firecrest. The atmosphere on a day-to-day basis is dreadful; everyone is fed up, underpaid, overworked and feeling really unappreciated. There are huge troughs and peaks in the workload, some teams can see MONTHS go by with little to no work and then all of a sudden be faced with weeks' worth of overtime. Project scheduling is horrendous and deadlines are constantly missed due to under resourcing and bad scheduling. This puts unfair pressure on some key team members and just adds to the sweatshop environment in there. People are leaving in droves (an average of 2 per week at the minute) and are not being replaced in vital teams. Ultimately, I would say to avoid the company for now, give it a chance to pick itself up off of the ground. For me personally I chose to move on and revisit working there in the future should things pick up and they identify qualified, worthy candidates for roles (there is a bit of nepotism going on and unfair hirings). I have hope for Firecrest; management are trying to turn things around, but they have a LONG road ahead. Best to leave them to it and apply in a year or two...if they make it....

    Advice to Management

    It is clear that management are aware of how bad things are, yet they brought in this grading system and are still ignoring some key requests of their people. People are leaving for more money, recognition and respect, perhaps you could focus on these areas and treat the people who are loyal (or stuck) enough to stay with the respect they deserve.


There are newer employer reviews for Firecrest Clinical
There are newer employer reviews for Firecrest Clinical

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