Firestone Complete Auto Care

www.firestonecompleteautocare.com
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There are newer employer reviews for Firestone Complete Auto Care

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Helpful (2)

Find somewhere else, if you want to make more than minimum wage.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - General Service Technician in Bradenton, FL
Former Employee - General Service Technician in Bradenton, FL
Doesn't Recommend
No opinion of CEO

Pros

You don't really need to think very often. The work is mostly simple, oil changes and tires. The benefits were okay, normal for any larger business. The other employees were great to work with, most of them anyway.

Cons

Well, it was a scam. As a technician you get paid flat-rate, and it's off the Mitchell book so it's normally around the All-Data warranty time. There is only one computer terminal in the shop, so if you need to see repair instructions or torque specifications making book time is already out. Additionally there are no parts staff. Here's where the scam comes in, there are supposed to be parts staff. I finally went to the 'New Hire Training' class, and was informed that I should not have been stocking shelves, looking up & pulling parts, pulling tires for wholesale customers, etc. I was also refused reimbursement for using my car for company business.

Advice to Management

Pay me and you can have all the advice you want. I'm not working for them, for free, again.

Other Employee Reviews for Firestone Complete Auto Care

  1. Helpful (1)

    Developing Automotive retail and successful future opportunities

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Peoria, AZ
    Current Employee - Store Manager in Peoria, AZ
    Recommends
    Approves of CEO

    Pros

    Largest Repair Service Center in the nation and Rubber Manufacture in the world. Good pay hourly and salary with great benefits for technicians and salesman. Fast growth with the company due to huge demand on personal life and turnover. Great training aspects sending you on a regular basis to areas all over the nation for growth and training exercises

    Cons

    Long hours, technician and salesman turnover, disciplinary action taken on Leadership extreme if customer satisfaction not met of policy / rules broken with no forgiveness

    Advice to Management

    The In state management team was great to work with and for but due to cons on the rules and policies I do not believe in the disciplinary actions taken place on store management when associates break the rules and he doesn't catch them, but gets termed for it when caught during a yearly audit


  2. Helpful (1)

    Crippling.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASE Certified Automotive Technician in Saint Cloud, MN
    Former Employee - ASE Certified Automotive Technician in Saint Cloud, MN
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good pay. Some good comrades. Fixing cars made me tough as nails.

    Cons

    Management is like any coporate entitiy where policy is handed down by some desk jockey. Policy is usually more about making or saving a buck but has little to do with reality.


There are newer employer reviews for Firestone Complete Auto Care
There are newer employer reviews for Firestone Complete Auto Care

See Most Recent

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