Firestone Complete Auto Care

  www.firestonecompleteautocare.com
  www.firestonecompleteautocare.com
There are newer employer reviews for Firestone Complete Auto Care

2 people found this helpful  

Find somewhere else, if you want to make more than minimum wage.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - General Service Technician in Bradenton, FL
Former Employee - General Service Technician in Bradenton, FL

I worked at Firestone Complete Auto Care

Pros

You don't really need to think very often. The work is mostly simple, oil changes and tires.

The benefits were okay, normal for any larger business.

The other employees were great to work with, most of them anyway.

Cons

Well, it was a scam. As a technician you get paid flat-rate, and it's off the Mitchell book so it's normally around the All-Data warranty time. There is only one computer terminal in the shop, so if you need to see repair instructions or torque specifications making book time is already out. Additionally there are no parts staff.

Here's where the scam comes in, there are supposed to be parts staff. I finally went to the 'New Hire Training' class, and was informed that I should not have been stocking shelves, looking up & pulling parts, pulling tires for wholesale customers, etc.

I was also refused reimbursement for using my car for company business.

Advice to ManagementAdvice

Pay me and you can have all the advice you want. I'm not working for them, for free, again.

Doesn't Recommend
No opinion of CEO

201 Other Employee Reviews for Firestone Complete Auto Care (View Most Recent)

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  1. 1 person found this helpful  

    Crippling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - ASE Certified Automotive Technician in Saint Cloud, MN
    Former Employee - ASE Certified Automotive Technician in Saint Cloud, MN

    I worked at Firestone Complete Auto Care

    Pros

    Good pay. Some good comrades. Fixing cars made me tough as nails.

    Cons

    Management is like any coporate entitiy where policy is handed down by some desk jockey. Policy is usually more about making or saving a buck but has little to do with reality.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Hard work with not alot to show for it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - C Tech in Brea, CA
    Current Employee - C Tech in Brea, CA

    I have been working at Firestone Complete Auto Care

    Pros

    if your a military reservist they will work with you, most of the people there are really good people to work with. if you are new to the industry you will get a lot of experience working on cars.

    Cons

    Plan on having having random days off and working six to eight days in a row and working 12 hour days and not being compensated for it. plan on trying to up sale customers at every opportunity that is the only way you will make any money. plan on buying tools.

    Advice to ManagementAdvice

    Pay your tech what we are worth and you will have more customers come back. a base hourly rate with commission or something

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Firestone Complete Auto Care

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