Firestone Complete Auto Care

  www.firestonecompleteautocare.com
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160 Employee Reviews (View Most Recent)

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Awesome training in poorly managed market.

Manager Trainee (Former Employee) Salt Lake City, UT

ProsBest training in the industry, rapid advancement, employees are empowered to handle customer issues.

ConsAn overabundance of redundant, unnecessary reporting and paperwork. Dishonest sales practices are ignored or even rewarded. Mistakes are dealt with through termination. Heavy employee turnover.

Advice to Senior ManagementLess paperwork and spend more time in service centers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Best company I ever worked for!

    Service Manager (Current Employee) Chicago, IL

    I have been working at Firestone Complete Auto Care full-time for more than a year


    Pros: Rapid advancement opportunities, fantastic base pay, HUGE bonuses (if you are good at your job), willing to take hiring chances for management… Cons: long hours are expected. Rarely get out of work when scheduled. Tough (not impossible) to strike a good work life balance. These issues… Advice to Senior Management: keep up the good work! Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Good traning, horrible management, bad pay, and unrealistic goals

    Master Technician (Former Employee) Vancouver, WA

    I worked at Firestone Complete Auto Care full-time for less than a year


    Pros: Some of the best traning in the industry, rewarded for getting ASE certifications, ($250… Cons: Management is all numbers driven, if you don't meet expectations you are replaced, demoted, or terminated. You are guaranteed 75% of your clock hours, up… Advice to Senior Management: Pay your technicians what they are worth, stop treating employees like they are numbers instead of human beings. Adjust flat rate times and/or technician pay… No, I would not recommend this company to a friend More
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