First American

  www.firstam.com
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96 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

3 people found this helpful  

You can do a lot better

Purchasing Agent (Former Employee) Van Nuys, CA

Pros-401(k), paid vacations and opportunities to get a little overtime money in during the busy/summer season
-The higher ups put forth some effort to create a casual environment and make a 9-5 cubicle gig less like, well...a typical 9-5 cubicle gig

Cons-Frequent mass layoffs. Would be understandable if layoffs were necessary for the survival of the company and based on the selective weeding out of under performers and other "bad apples", but it doesn't appear that way. I was herded into a room with seemly randomly chosen people (many of whom been with the company for years, worked very hard, were never late...), given the axe and basically pushed out of the office after the "clean off your desks" speech. I know they do that to prevent any "incidents", but one can be little less curt and robotic when terminating someone's job. Also, as others have pointed out, it's not a good look when a company wraps itself in an American flag and lets employees know how profitable the company is, but outsources to India and lays off great workers.
-Interdepartmental fighting. Department A doesn't know exactly what Department B is doing and vice versa
-Training is minimal. No written standard operating procedures for your position. You have to rely on coworkers (cross your fingers that they are friendly and/or not busy!) and (sometimes nonconstructive) criticism from supervisors to help you out.
-Company has a horrible reputation. Google reviews for First American and see what I mean.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Management seems to care for employees and work-life balance quality is improving

    Program Manager (Current Employee) Santa Ana, CA

    I have been working at First American full-time for more than 10 years

    Pros: Company is conservative in its business philosophy; management is caring toward employees, industry is mature and stable, headquarters campus… Cons: Some departments especially IT are bureaucratic. Company is starting to lose its family-oriented atmosphere and… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Short and Sweet

    Support Technician (Former Employee) Westlake, TX

    I worked at First American full-time for less than a year

    Pros: A good working environment with friendly, knowledgeable co-workers. Supervisors and… Cons: My group was brought in as contractors to test a new model for the service… Yes, I would recommend this company to a friend More

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