First City Monument Bank

www.firstcitygroup.com
There are newer employer reviews for First City Monument Bank

 

Responsible for originating first lien mortgages via Real Estate agents, Builders, and local business professionals.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Mortgage Consultant in Doylestown, PA
Current Employee - Senior Mortgage Consultant in Doylestown, PA

I have been working at First City Monument Bank full-time (less than a year)

Pros

Wonderful working environment, great co-workers.

Cons

Bank is too small. Only two branches

Recommends
Neutral Outlook
Approves of CEO

9 Other Employee Reviews for First City Monument Bank (View Most Recent)

Sort: Rating Date
  1.  

    It has been very interesting and challenging as well.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Platform Officer in Port Harcourt (Nigeria)
    Current Employee - Platform Officer in Port Harcourt (Nigeria)

    I have been working at First City Monument Bank as a contractor (more than a year)

    Pros

    The company believes in excellent customer service and continuous improvement.

    Cons

    Staff training, Incentives and accuracy in time off policies needs improvement.

    Advice to ManagementAdvice

    Staff should be treated appropriated as proper human resource management is key to every industry.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Bag of my work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Platform Officer in Lagos (Nigeria)
    Current Employee - Platform Officer in Lagos (Nigeria)

    I have been working at First City Monument Bank as a contractor (more than a year)

    Pros

    i have had the opportunity to improve more on customer relationship and customer management, sell and cross sell banking products to meet individual banking needs. i have also had the opportunity to be able to learn how to process request through the back office team to achieve customers satisfaction. The company has a quality training plan to ensure staff are equipped with the current banking trends as it evolves with renewed policies

    Cons

    the company upholds high ethics on customer satisfaction with the four cardinals of Professionalism, sustainability, customer focus and Excellence of service. The staff appraisal system is below average not encouraging staff to stay on the job.

    Advice to ManagementAdvice

    The staff appraisal system is below average not encouraging staff to stay on the job or earn a career through the company.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for First City Monument Bank

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