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Helpful (8)

First Command has ceased valuing its employees

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Fort Worth, TX
Former Employee - Anonymous Employee in Fort Worth, TX

I worked at First Command

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

At one time, First Command offered great opportunities but this has changed, yes the gararge is great and the employees support each other but management does not vaule them as much as it sees them as an expense and something to be managed rather as a potential debit rather than an asset.

Cons

First Command has over the past several years swept out a number of long term employees by telling their jobs had been eliminated with no opportunity to move to another position. If you are looking for a place to make a committment to a company that will make a committment to you . . . look elsewhere.

Advice to Management

People deserve respect and not being shown the door just because you want to make a bonus for cutting the bottom line to the quick.

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  1. Helpful (2)

    Finding Purpose Again

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX

    I have been working at First Command

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    obvious: Free gym/parking garage and wonderful location; the company has great employee benefits and incentive opportunities
    less obvious: I am really excited about the way First Command seems to be going. While other businesses are clamoring for more and more customers during the financial crisis, First Command is centering on quality for each customer. All the incentives are there; it is now up to employees.

    Cons

    Like I said above, all the incentive mechanisms are there... you just have to work for it. If you keep competing, you'll succeed. Otherwise, the employees should reevaluate their system. Not a good job if you want to just get by.

    The job environment can seem stagnant due to lack of professional growth. Raises aren't given in response to tenure, but effort.

    Advice to Management

    Keep making tough choices and paying attention to the small guys. I was surprised when Mr. Spiker knew my name on the elevator the other day!


  2. Helpful (7)

    Disingenuous Company Incompetent Senior Leadership

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Longterm Employee in Fort Worth, TX
    Former Employee - Former Longterm Employee in Fort Worth, TX

    I worked at First Command

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The campus is very nice although most employee perks/benefits have been rescinded. Company has a concierge located in the parking garage that hosts area vendors. Parking garage provided, but frequent accidents occur due its parking design that seeks to maximize capacity rather than clearance.

    Cons

    This company has lost its way after the SEC sanctions against its former core product: the contractual mutual fund. It replaced longtime CEO Lamar Smith with Scott Spiker who has a sub-par, transient history as an executive. As USAA, its principle competitor posts record profits, returns continue to falter and are only maintained at those levels by costs savings from layoffs. Insurance sales are in nosedive decline. One single product, the proprietary managed account, is doing well albeit because the company is moving the money formerly held in the contractual accounts into those type accounts. A case for churning could easily be made and a class action is certain to follow. Most quality employees are migrating elsewhere.

    Advice to Management

    Integrity is essential in managing people. Their very lives, the lives of their family are greatly influenced by your decisions. Lastly, there are those among your ranks that are very disingenuous cold individuals who care only for themselves. In the end, Spiker either condones or tolerates these 'shallow win at your cost' executives.


There are newer employer reviews for First Command
There are newer employer reviews for First Command

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