There are newer employer reviews for First Data

Helpful (2)

Huge Company Fair To Employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Contractor - Project Manager in Atlanta, GA
Current Contractor - Project Manager in Atlanta, GA

I have been working at First Data as a contractor (less than a year)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Working as a contractor for FDC. It's been great. You are given your work and pretty much left alone. If you are a professional who can make things happen on your own this is the place for you. If you are new to your career and need more guidance you will struggle. Most of the VP's and Directors are extremely busy and do not have time to check in on you or provide guidance.

Also, I love the fact that you have the flexibility to work from home. I also like that they are an international company and you get to work on projects other than the US. Love the financial stability of the organization.

Cons

It's a huge company and it takes a long time to get things done. Something as simple as getting software installed on your computer can take a month. In the Atlanta office there is no sense of social interaction. People keep to themselves. Some people can treat the contractors like second citizens although contracts make up a huge part of their workforce. This is not the case in other locations. Experienced this in the Sandy Springs Office.

Organization is operating in silo's. This could be because they are so large and the acquisitions that have occurred over the years. Getting information across all entities can be almost impossible.

Advice to Management

Focus on processes and process improvements. Take detail inventory of your hardware assets. Pay attention to upcoming technologies. (Handheld devices, mobile device payment via phone at locations. I believe this is the next boom.) Partner with startups to get ideas to understand where the market is headed.

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  1. Helpful (1)

    Good place to work.......but you have to put in the work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Manager in Omaha, NE
    Current Employee - Business Manager in Omaha, NE

    I have been working at First Data full-time (more than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Exposed to a number of different business scenarios that will allow you to hone your skills. Great "non-paycheck" benefits such as tuition reimbursement (very generous).

    Cons

    Lack of top-down communication; missing when it is absolutely needed. Lack of succession planning also inhibits ability to provide consistent delivery of service.

  2. Helpful (1)

    First Data

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT OPS Tech II in Omaha, NE
    Current Employee - IT OPS Tech II in Omaha, NE

    I have been working at First Data full-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible Schedule, On the job training

    Cons

    Outdated technology, low starting pay

    Advice to Management

    Upgrade technology

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