There are newer employer reviews for First Data

1 person found this helpful  

Operational Excellence is a journey not a destination

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Director of Quality  in  Sacramento, CA
Former Employee - Director of Quality in Sacramento, CA

I worked at First Data full-time for more than 5 years

Pros

Large Market Share in Transaction Processing, Very well known with many influential partnerships. There are many opportunities to improve processes and procedures. Worldwide presence and lots of opportunities to grow. They have a great set of values and corporate vision.

Cons

Cultural change is very difficult as there are many competing priorities and many silos. Like with many companies, there are many cross functional support departments that are not necessarily aligned with their goals. This frustration makes change and priority alignment difficult at times.

Recommends
Neutral Outlook
Approves of CEO

487 Other Employee Reviews for First Data (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Enjoyed the projects, learned a lot of new skills, and was impressed by its taking care of their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant  in  Sacramento, CA
    Current Employee - Senior Consultant in Sacramento, CA

    I have been working at First Data full-time for more than 8 years

    Pros

    - They take care of their employees
    - Allow flexible working hours

    Cons

    - Career growth is slow

    Advice to ManagementAdvice

    Have a good plan to showcase a life of a consultant, senior consultant, vice president etc and also provide a roadmap of some sorts to assist individuals in planning a career in the company.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Big company that acts like a big company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Houston, TX
    Former Employee - Sales in Houston, TX

    I worked at First Data as a contractor for more than 3 years

    Pros

    Able to build good internal network with peers
    WFH environment
    Good base pay and benefits plan

    Cons

    Upper management delivers unclear messages regarding the "vision" of the company
    Favoritism for people/divisions causes obvious rifts
    Confusing compensation plan
    Biggest $8b company you've never heard of - constant question: Who is FD? What do they do?
    Cut travel budget for sales engineers to support in-field, customer facing presentations

    Advice to ManagementAdvice

    Get a single platform, update technology, better promote the company, go public already... get out from under KKR, maybe you'll make better decisions and not walk on eggshells all the time.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for First Data

Worked for First Data? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.