First Data

  www.firstdata.com
  www.firstdata.com
There are newer employer reviews for First Data

1 person found this helpful  

The company's outstanding debts are causing a stressful environment for their employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Omaha, NE
Former Employee - Anonymous Employee in Omaha, NE

I worked at First Data full-time (more than an year)

Pros

Company is extremely good about promoting diversity and hiring minorities and disabled workers. They also are very good about discouraging any sort of racism or sexism. Upper management seems to be trying to come up with answers to company's problems.

Cons

The area that I was in had an extremely stressful and tense work environment. There were requirements about how fast employees needed to respond to problems, without the necessary numbers of employees to fulfill those requirements. Employee morale was extremely low while I was working there.

Doesn't Recommend
Negative Outlook
Approves of CEO

540 Other Employee Reviews for First Data (View Most Recent)

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  1. 1 person found this helpful  

    Senior Network Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Network Engineer in Wilmington, DE
    Former Employee - Senior Network Engineer in Wilmington, DE

    I worked at First Data full-time (more than 8 years)

    Pros

    Legacy Concord was a great company with great management.
    Great Benefits
    Good Salary
    Good middle management
    Flexible work from home schedule

    Cons

    First Data management is awful. All my customers, Fortune 50 companies, were angry and looking for alternatives to First Data.
    No customer focus.
    Top Down, no leadership.
    They took an big box mentaility and tried to apply this to a service company.
    No respect for work/life balance.
    You will get no benefit for working 70 to 80 hours a week while your peers work 30 or 40.
    No accountability.

    Advice to ManagementAdvice

    Fire yourselves. If there is a C in your title leave.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Not a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mainframe Support in Denver, CO
    Former Employee - Mainframe Support in Denver, CO

    I worked at First Data full-time (more than 3 years)

    Pros

    Work schedule, people, benefits, work/life balance

    Cons

    Management, mobility, opportunity, salary, vision for the future

    Advice to ManagementAdvice

    Learn to take care of your employees because they deal directly with your merchants. The upper management seemed to have different visions for the future of the company and thus conflicting goals for the employees. In the end it caused many people to look for other opportunities outside of the company. Management also tended to tell us how the company was supposed to work rather than look at how it actually did work. This causes issues when goals are not consistent with what is the reality within the different job positions.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for First Data

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