492 Employee Reviews (View Most Recent)

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Ok

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Memphis, TN
Current Employee - Anonymous Employee in Memphis, TN

I have been working at First Data

Pros

The company has very good benefits and the pay is about the norm for the area and type of job.

Cons

To many layoffs, knowledge and amount of time dedicated to this company do not matter any more, all that matters now is that senior management makes more money. The company often lays off the people that actually do the work instead of the higher ups, and there are way to many of them, that sit in offices all day long, when they come to the office, and stay on conference calls all day. Dedication means nothing to his company.

Advice to ManagementAdvice

Stop getting rid of the people that made this company what they are, stop getting rid of the hard working people that keep this company afloat.

Doesn't Recommend
Disapproves of CEO

Other Reviews for First Data

  1.  

    Not the same company it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE

    I worked at First Data

    Pros

    Health benefits were very good.

    Cons

    Exec Mgmt is all about taking the company public again. Forget about profits if you are not exec mgmt.

    Advice to ManagementAdvice

    Share the profits with the people that do the true work

    Doesn't Recommend
    No opinion of CEO
  2.  

    Fantastic learning experience and working conditions but highly bureaucratic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Vice President  in  Denver, CO
    Former Employee - Senior Vice President in Denver, CO

    I worked at First Data

    Pros

    - The payments processing industry is extremely relevant and interesting, and FDC is engaged in virtually every facet of it. You can learn a lot if motivated to do so.
    - Compensation was simply excellent in terms of salary, bonus, equity participation
    - Very good flexibility in terms of remote work flexibility
    - Dedicated and knowledgeable staff
    - Witnessed earnest efforts at innovation during my tenure

    Cons

    - Likely the most bureaucratic organization I have ever worked in, and that includes several Fortune 500 organizations. If you don't like conforming to detailed regulations/processes that affect almost every facet of your work, this may not be the place for you.
    - Very siloed, business unit-driven organization
    - Turnover of senior management positions is high, such as in every 2-3 years.
    - While it resisted it for a long time, offshoring and commoditization of staff was taking hold when I left.

    Advice to ManagementAdvice

    - Break down the silos, ala the One Company mandate that existed at one point
    - Focus on retention of key people
    - Exercise care in offshoring initiatives which displace veteran staff with excellent domain knowledge

    Recommends
    No opinion of CEO
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