There are newer employer reviews for First Niagara Financial
There are newer employer reviews for First Niagara Financial

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Helpful (2)

Immature

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
Current Employee - Anonymous Employee in Lockport, NY
Current Employee - Anonymous Employee in Lockport, NY

I have been working at First Niagara Financial full-time (Less than a year)

Pros

Top compensation for the area Great package overall Potential flex hours and emoting Excellent culture, at least on paper Decent building

Cons

Old technology Old mentality Poor coordination among different groups/business units Overall extremely immature in process, IT, etc Blind choice of technologies by the business Held together by bubble gum Nowhere to grab lunch

Advice to Management

Focus on your direct reports, not your career aspirations

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  1. Helpful (1)

    Up and Down

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Albany, NY
    Current Employee - Customer Service Representative in Albany, NY

    I have been working at First Niagara Financial full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great coworkers. At one time, our department had their own corporate culture, and it was fantastic. Advancement within your own area is extremely possible, despite what others say here.

    Cons

    Sigh... well, having lived through the HSBC conversion and coming out (mostly) intact: the micromanagement of employees, the fact that we were outright told to LIE to customers, the policies that are broken one minute and enforced the next... all very horrible. Additionally, the bank has begun using a temp agency to fill certain positions, leading to training groups of twenty that have no idea what to do, and that can easily dispose of half themselves within a months time. Also? The pay is not nearly enough.

    Advice to Management

    Try actually evaluating the quality of the people you hire instead of just mass hiring. It might help. Also, before promoting people, see how they do with employee engagement.


  2. Helpful (1)

    IT: Nice People, Clueless Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Buffalo, NY
    Former Employee - Software Developer in Buffalo, NY

    I worked at First Niagara Financial full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    IT is young and vibrant at FNFG. The people are friendly and supportive. Times are tight for everyone, but if you have a good idea, they will usually find a way to fund it.

    Cons

    The other side of the "young and vibrant" coin is their inexperience. For an enterprise IT environment, it's still a pretty small organization and yet they want to be grown ups so bad, they tend to adopt unnecessary bureaucratic procedure just because that's what the big banks do.

    Advice to Management

    Slow down growing the org chart, and focus on the people you already have. Say "no" to the lines of business when they want more work done than you have the people or experience to accomplish.


There are newer employer reviews for First Niagara Financial
There are newer employer reviews for First Niagara Financial

See Most Recent

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