46 Employee Reviews (View Most Recent)

Sort: Rating Date

 

The company has merged with too many Banks in a short period of time, and needs to get a handle on the processes work

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at First Niagara Financial full-time for more than a year

Pros

Great people to work with

Cons

Upper management should be more organized with processes

Advice to ManagementAdvice

Better organization and communication to all levels of company

Doesn't Recommend
Negative Outlook

Other Reviews for First Niagara Financial

  1.  

    Good company but trying to grow too fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at First Niagara Financial full-time for more than 5 years

    Pros

    The people you work with and for want you to succeed. They have assembled a team of people from a ton of great organizations and they are attempting to build a new leader in banking. They put lots of focus around organizational development, engagement, and transparency. I am a top performer and I get constant regonition for my production and leadership.

    Cons

    The problems are around the fast expansion of the company. They had four purchases within four years and went from a savings thrift bank to a top 25 within that time. As a result, everything is constantly changing and no one can keep up. The communication is terrible and the incentive program does not reward. Although you get recognitinon, if money is a concern this is not the place to be. Due to all the purchases the budget is tight and they don't pay for performance. It often feels like the people at the top want to be running a large bank so badly that they don't care how their employees are affected and how much they have to deal with from the public.Lastly, there is little room for advancement since the company is still generally small and doesn't have a range of available positions.

    Advice to ManagementAdvice

    Reward employees and don't make them feel like sales machines. Sometimes the goals can stay relatively stagnant from year to year. Raising a goal and then unofficially raising it by 20% more puts employees in a stressful position.

    Doesn't Recommend
    Positive Outlook
  2.  

    Disappointing , no room for advancement

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Relationship Banker
    Former Employee - Relationship Banker

    I worked at First Niagara Financial full-time for more than 8 years

    Pros

    Convenient locations, very nice coworkers.

    Cons

    Does not promote from within, raises are very small, sales pressure is ever increasing and the company is trying to force everyone in retail to work harder to finance their acquisitions.

    Advice to ManagementAdvice

    Value the people that built the company. Not everyone from outside is better than whom you already have working there. Re interview your current staff, they have a lot to offer.

There are newer employer reviews for First Niagara Financial.

Worked for First Niagara Financial? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.