First Niagara Financial

  www.firstniagara.com
  www.firstniagara.com
There are newer employer reviews for First Niagara Financial

2 people found this helpful  

Horrible Place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Professional in Buffalo, NY
Current Employee - Professional in Buffalo, NY

I have been working at First Niagara Financial full-time (more than 3 years)

Pros

Pay is fairly decent though there are some slugs who are way over paid.

Cons

Management by fear. CEO is a bully, and other senior people are intimidated by him. He's a dictator. A lot of scared and angry people running the joint. Joyless place to come into every day. Like a morgue. CEO too emotional, not steady. Makes decisions to grow so he can lap up the attention. HSBC acquisition was a mistake. Growing too much - chaos ensues. Because of fear culture, and the chaos from growing too fast, everyone plays the blame game. Most of top execs are not qualified to run a bank this size. Ditto for the board of directors. Amateur hour.

Advice to ManagementAdvice

Leave.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

51 Other Employee Reviews for First Niagara Financial (View Most Recent)

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  1. 2 people found this helpful  

    Immature

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee in Lockport, NY
    Current Employee - Anonymous Employee in Lockport, NY

    I have been working at First Niagara Financial full-time (less than an year)

    Pros

    Top compensation for the area
    Great package overall
    Potential flex hours and emoting
    Excellent culture, at least on paper
    Decent building

    Cons

    Old technology
    Old mentality
    Poor coordination among different groups/business units
    Overall extremely immature in process, IT, etc
    Blind choice of technologies by the business
    Held together by bubble gum
    Nowhere to grab lunch

    Advice to ManagementAdvice

    Focus on your direct reports, not your career aspirations

  2. 1 person found this helpful  

    Up and Down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Albany, NY
    Current Employee - Customer Service Representative in Albany, NY

    I have been working at First Niagara Financial full-time (more than an year)

    Pros

    Great coworkers. At one time, our department had their own corporate culture, and it was fantastic. Advancement within your own area is extremely possible, despite what others say here.

    Cons

    Sigh... well, having lived through the HSBC conversion and coming out (mostly) intact: the micromanagement of employees, the fact that we were outright told to LIE to customers, the policies that are broken one minute and enforced the next... all very horrible.

    Additionally, the bank has begun using a temp agency to fill certain positions, leading to training groups of twenty that have no idea what to do, and that can easily dispose of half themselves within a months time.

    Also? The pay is not nearly enough.

    Advice to ManagementAdvice

    Try actually evaluating the quality of the people you hire instead of just mass hiring. It might help. Also, before promoting people, see how they do with employee engagement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for First Niagara Financial

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