First Tech Federal Credit Union

  www.firsttechfed.com
  www.firsttechfed.com
There are newer employer reviews for First Tech Federal Credit Union

 

great people y to work with

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Contact Center Representative in Rocklin, CA
Former Employee - Contact Center Representative in Rocklin, CA

I worked at First Tech Federal Credit Union full-time

Pros

bonuses were easy to get
managers actually did take feedback from employees
friendly people

Cons

shift changed every 3 months

Recommends

25 Other Employee Reviews for First Tech Federal Credit Union (View Most Recent)

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  1. 1 person found this helpful  

    So-so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections Advisor in Beaverton, OR
    Former Employee - Collections Advisor in Beaverton, OR

    I worked at First Tech Federal Credit Union full-time (more than 5 years)

    Pros

    Good benefits, lots of feedback. Financially sound place to work

    Cons

    I worked in back office collections in Beaverton, OR and it always seemed like they were asking more and more of us. They boasted how lean they ran compared to other credit union and bank collection departments without realizing (or caring) that they were basically boasting how cheap they were. Our pay was technically competitive ($16-18/hr) until you added all the additional stuff we had to do over and above keeping loan delinquency down. And in a 40 hr week too; they were chintzy with OT.

    Lots of dissatisfaction among the collections advisors and reps (reps worked under advisors, who were sort of like leads) about pay, micromanagement, and endless meetings. At any time a large # of employees in that department are looking elsewhere.

    Advice to ManagementAdvice

    Realize that most of your employees, whether you want to admit it are here for a job and a paycheck, not a career. Stop requiring so many meetings. Stop micromanaging so much.

  2.  

    Individual contribution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Leadership in Palo Alto, CA
    Former Employee - Leadership in Palo Alto, CA

    I worked at First Tech Federal Credit Union full-time (less than an year)

    Pros

    Long time organization with high tech connections. Seem to be customer focused. Large national footprint which allows the organization to capture new customers fairly easily.

    Cons

    Tops down leadership structure. There are limited individual decision making and flexibility options to employees. With the conversions to a tops down organization there is a lack of real open communication.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
There are newer employer reviews for First Tech Federal Credit Union

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