First Transit

  www.firsttransit.com
  www.firsttransit.com
There are newer employer reviews for First Transit

1 person found this helpful  

It's better to work at the unionized locations

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Driver
Former Employee - Driver

I worked at First Transit

Pros

Excellent training 4 new drivers. One real positive = nearly all manager started out drivers themselves, so they know what U R going through on the road - not like some employers where management has never done the job of workers they oversee. At my shop, were unionized through Amalgamated Transit Union (ATU) and every penny I paid in union dues was worth it I got much better pay/benefits than non-union drivers doing same work 4 exactly the same company across town, where they earn $4-5/hour less. The union gave excellent job protections + was fair across the board - if U were unfairly disciplined, they backed you; but if U screwed up on yur own violating First Transit policies or being unsafe, they didn't. (excellent ethical standards) Enjoyed my regular passengers and drivers I worked with. overall, a good place to be.

Cons

The driving schedules were impossible to keep. Company emphasized safety as #1 priority but then drivers had to deal with angry customers because they're running late.... and management even posted "on time percents" in office, which was hint that were supposed to make improvements. To be fair, no one fired 4 making late pickups, but only way to keep your sanity was to just accept it as it is, go out and just do your best on the road, late or not..... because you DEFINITELY fired for accidents (especially if being a hurry)..... and was far better 2 be safe, dont push speed limit, get theirlate and try not to take it as a personal attack if passengers mad about it, and instead just do ur best out there and be at peace with it. That's only way 2 succeed and stay long term with FirstTransit, because scheduling department seems unwilling 2 change they way they schedule, no matter what, so just take it the way it is and B safe, don't get too upset about it. Also be prepared to for them to fwd customer complaints to you 4 being late, and U have 2 write written response back explaining it to management. Don't take it personally, just accept it, write polite response about heavy traffic + why they're delays, and move on. Not worth getting upset about it.

Advice to ManagementAdvice

Make the schedulng peopl do the driving scheduls SAFE FIRST, and POSSIBLE to make it ontime without stressng drivers and makng some of em speed. Saw lots of newer driver try2 go 2 fast, have accident, get fired. If UR going 2 tell them 2 be safe, then make em feel like theyCAN B safe by not pushing em so hard with impossibl schedule.

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62 Other Employee Reviews for First Transit (View Most Recent)

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  1. 1 person found this helpful  

    Check your mirrors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Bus Operator
    Former Employee - Bus Operator

    I worked at First Transit

    Pros

    Easy to get hired in any economy provided you have a clean motor vehicle record and acceptable background.

    Cons

    The hours are terrible. Report at three a.m., drive for a few hours and then endure a split of several hours until you come back to drive during rush hour.

    Advice to ManagementAdvice

    Management should have to drive a few hours every month to really get the feel. Improve the quality, appearance and fit of the uniforms. Clean the buses. Absolutely filthy conditions the majority of the time.

    Doesn't Recommend
  2.  

    CSR Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Transit

    Pros

    It doesn't take even a monkey to complete the task, and all you do is make sure people are doing their tasks and you make more.

    Cons

    Every god damn thing. Poor Management. Horrible cliques. Everyone backstabs eachother to TRY to advance but in this company, advancement is something that MAY happen after 5-10 years of working for them. And the raises each year? ONE PERCENT RAISE!! But good news! Not based on performance.. It's just splitting it equally between you and joe schmo no matter who does a better job!

    Advice to ManagementAdvice

    Fire the slackers, hire people that tend on working and bring a positive attitude to the work place. Enough said.

    Doesn't Recommend
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