There are newer employer reviews for FirstEnergy
There are newer employer reviews for FirstEnergy

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Helpful (1)

Contractor = Minion

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Customer Service Assistant in Fairmont, WV
Current Contractor - Customer Service Assistant in Fairmont, WV
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at FirstEnergy as a contractor (Less than a year)

Pros

Work schedule 8am to 6pm, overtime is easily accessible, good on-site trainers, most co-workers were friendly/helpful

Cons

Employed as a contractor, 11.00/hr without benefits, time off, personal time, etc. First Energy only requires a 'warm body' to fill chairs. It makes little difference if you are college educated (I have a Bachelor's in Management) or how much professional work experience you possess. The hiring agency, as well as First Energy, will go on and on about how great it is to work here... $12.50/hr if you become a FE employee. From my experience, the turnover rate is astronomical, a complete disregard for quality employees, who provide quality customer service. Overall, management was terrible! If you needed assistance, it was difficult to find your assigned supervisor. There is an ample amount of overtime offered. When overtime was required, they will call you at all hours, and if they are unable to reach you, hateful/irritated voicemails will be left. But, for all your hard work, they will reward you with an ice cream truck! Here's an idea... Instead of childhood treats, pay a 'real world' wage, that would commiserate with education and experience. Thought this would be a great career path... such a disappointment!

Advice to Management

Appreciate your employees and pay that is EQUAL to an individual's work experiences and educational background!

Other Employee Reviews for FirstEnergy

  1. Not a good Culture to work and be happy in

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Akron, OH
    Former Employee - Business Analyst in Akron, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FirstEnergy full-time (More than a year)

    Pros

    Good Pay and good Location.

    Cons

    Culture leaves you questioning your decision to be employed there.

    Advice to Management

    Value your Employees.


  2. FirstEnergy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst IV in Akron, OH
    Current Employee - Programmer Analyst IV in Akron, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FirstEnergy (More than 10 years)

    Pros

    good salary and benefits. Nice office space

    Cons

    they are trying to do too much with too little. Keep cutting staff to make earnings


There are newer employer reviews for FirstEnergy
There are newer employer reviews for FirstEnergy

See Most Recent

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