There are newer employer reviews for FirstGroup America

Valuable experiences in corporate office prepared me well for future business opportunities.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Cincinnati, OH
Former Employee - Anonymous Employee in Cincinnati, OH

I worked at FirstGroup America full-time (more than 3 years)

Pros

Dynamic growth, fast-paced, provides good service to customers. Opportunities to improve professionally through exposure to meaningful task and projects. I learned more at FGA than at any job since then.

Cons

Outside of the corporate office, management appears impersonal to many of the employees. While I understand the financial pressures to perform, the perception is that profit is ALL that management cares about, which is not true.

Advice to ManagementAdvice

Continue to improve relations with drivers at the local level to increase perception that they are cared about at the corporate level. Focus on the important service drivers are providing locally and around the country.

Recommends
Approves of CEO
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  1. 1 person found this helpful

    Company portrays itself as great company to work for but in essence it holds employees back from achieving career goals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Executive Assistant in Cincinnati, OH
    Former Employee - Executive Assistant in Cincinnati, OH

    I worked at FirstGroup America

    Pros

    Opportunity to meet good employees before they leave the company.

    Cons

    There is no career advancement unless you are very senior management or charter employee;
    No direction from management; Supervisors cower to senior management and no appreciation is given to hourly employees; Depending on the department you are employed in, benefits differ.

    Advice to ManagementAdvice

    Employees should have no fear of retaliation but it often happens at the hands of supervisors. Supervisors and senior management should not be notified of complaints until they have been investigated by outside sources. Current employee hotline is a joke.

    Doesn't Recommend
    No opinion of CEO
  2. high levels of suuplier support leading to lower costs and increased performance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - V P-Purchasing in Cincinnati, OH
    Former Employee - V P-Purchasing in Cincinnati, OH

    I worked at FirstGroup America

    Pros

    Revenue and profit growth potential
    Lack of competition
     Stability of customer base
    strengths over competitors
    operational presence in north American contries and U K.

    Cons

    very poor downward communications
    short term emphasis
    lacking in recruitment, selection and management skills
    inadequate management skills at critical positions

    Advice to ManagementAdvice

    take a good hard look at what can be done in the way of management skills and experience needed to achieve better results over the longer term

    Doesn't Recommend
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