There are newer employer reviews for Firstsource Solutions

 

Not A Good Place to Be.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Collection Representative  in  La Porte, IN
Former Employee - Collection Representative in La Porte, IN

I worked at Firstsource Solutions

Pros

Job
Pay is decent
Health Care
Dental Care
Paid Vacation
Personal Paid time Off
Local
Inside Building Job
Dress Casual

Cons

Lack of Management (Not There when Needed)
Lack of Information (information Not always Valid)
Rules Constantly Change
Medical and Dental Coverage Expensive
Lack of schedule for work hours
Commission based collections
No credit for work completed

Advice to ManagementAdvice

Need to use better collections system, and stop using commissions based collections. Better Training, and Less constant rule changing. Need Better Management that Knows What there doing.

Doesn't Recommend
Disapproves of CEO

190 Other Employee Reviews for Firstsource Solutions (View Most Recent)

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  1.  

    A decent place of Work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Collection Representative  in  La Porte, IN
    Current Employee - Collection Representative in La Porte, IN

    I have been working at Firstsource Solutions

    Pros

    Friendly Environment
    Nice Working Conditions (clean building)
    Decent Pay
    Casual Fridays
    Health and dental benefits
    Clean bathrooms,
    Supply need legal material.

    Cons

    Lack of management (not always there when needed)
    Loud and Noisy environment
    No real bonuses or Commission
    Demanding of amount collected Per day of week.
    Not Getting Credit for Work Done
    Slow Computers
    Lousy Voip Phones
    Expensive Medical and Dental for low coverage.

    Advice to ManagementAdvice

    Management needs to work more with employees, need to be able to have easier access to help from management, less demanding and payments per day. Supervisor and Employee attire should be more professional and not revealing to any upper part of chest, Supervisor behavior should be more professional and not laxed for some and strict for others.

    Doesn't Recommend
  2.  

    A Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HR-Employee Services  in  Patna, Bihar (India)
    Former Employee - HR-Employee Services in Patna, Bihar (India)

    I worked at Firstsource Solutions full-time for more than a year

    Pros

    A good place to learn and grow. A person with good skills and knowledge will always have an opportunity to move ahead in their professional life.

    Cons

    Salary is low as per industry standards.

    Advice to ManagementAdvice

    You have loads of good managers. Please do away with those who are not effective.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Firstsource Solutions

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