Firstsource Solutions

  www.firstsource.com
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180 Employee Reviews (View Most Recent)

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  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

 

Not A Good Place to Be.

Collection Representative (Former Employee) La Porte, IN

ProsJob
Pay is decent
Health Care
Dental Care
Paid Vacation
Personal Paid time Off
Local
Inside Building Job
Dress Casual

ConsLack of Management (Not There when Needed)
Lack of Information (information Not always Valid)
Rules Constantly Change
Medical and Dental Coverage Expensive
Lack of schedule for work hours
Commission based collections
No credit for work completed

Advice to Senior ManagementNeed to use better collections system, and stop using commissions based collections. Better Training, and Less constant rule changing. Need Better Management that Knows What there doing.

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    A decent place of Work.

    Collection Representative (Current Employee) La Porte, IN

    I have been working at Firstsource Solutions


    Pros: Friendly Environment Nice Working Conditions (clean building) Decent Pay Casual Fridays Health and dental… Cons: Lack of management (not always there when needed) Loud and Noisy environment No real bonuses or Commission Demanding of amount collected… Advice to Senior Management: Management needs to work more with employees, need to be able to have easier access to help from management, less demanding and payments per day.… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A good BPO to work in

    Anonymous Employee (Current Employee)

    I have been working at Firstsource Solutions


    Pros: Nice people, helpful, good growth oppurtunites, good mentoring Cons: Possibly salaries could be better. Could have a better training… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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