There are newer employer reviews for Firstsource Solutions
There are newer employer reviews for Firstsource Solutions

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Helpful (2)

Good company if you can handle it

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Lake Katrine, NY
Former Employee - Anonymous Employee in Lake Katrine, NY

I worked at Firstsource Solutions full-time (More than a year)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Pay is great for what the expect at least on the lower level positions lots of PTO offered and almost always lots of OT.

Cons

you are another cog in the wheel never forget that, management tries to make it feel better but your completely replaceable and they KNOW it.

Advice to Management

try to make your lower people feel more like people and less like replaceable parts.

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  1. Helpful (1)

    a great company?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Colorado Springs, CO
    Former Employee - Customer Service Representative in Colorado Springs, CO

    I worked at Firstsource Solutions full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    representing a respected bank, the call center gives you a chance to speak with people throughout the world. learn more about businesses represented.

    Cons

    pretending, bringing out food when the client visits to make it appear to be a happy place. too many emails not work related to see,

    Advice to Management

    train at other centers to break your bad habits


  2. Could be much better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Onsite Patient Representative in Louisville, KY
    Current Employee - Onsite Patient Representative in Louisville, KY

    I have been working at Firstsource Solutions full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Advancement opportunity and they hire from within first

    Cons

    Pay is not that great, benefits are terrible.

    Advice to Management

    Moral is down, from when I first started. Not enough support by management.


There are newer employer reviews for Firstsource Solutions
There are newer employer reviews for Firstsource Solutions

See Most Recent

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