188 Employee Reviews (View Most Recent)

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1 person found this helpful  

Good company if you can handle it

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Lake Katrine, NY
Former Employee - Anonymous Employee in Lake Katrine, NY

I worked at Firstsource Solutions full-time for more than a year

Pros

Pay is great for what the expect at least on the lower level positions lots of PTO offered and almost always lots of OT.

Cons

you are another cog in the wheel never forget that, management tries to make it feel better but your completely replaceable and they KNOW it.

Advice to ManagementAdvice

try to make your lower people feel more like people and less like replaceable parts.

Recommends
Neutral Outlook
No opinion of CEO

Other Reviews for Firstsource Solutions

  1. 1 person found this helpful  

    a great company?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Colorado Springs, CO
    Former Employee - Customer Service Representative in Colorado Springs, CO

    I worked at Firstsource Solutions full-time for more than a year

    Pros

    representing a respected bank, the call center gives you a chance to speak with people throughout the world. learn more about businesses represented.

    Cons

    pretending, bringing out food when the client visits to make it appear to be a happy place. too many emails not work related to see,

    Advice to ManagementAdvice

    train at other centers to break your bad habits

    Doesn't Recommend
    Neutral Outlook
  2.  

    Could be much better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Onsite Patient Representative  in  Louisville, KY
    Current Employee - Onsite Patient Representative in Louisville, KY

    I have been working at Firstsource Solutions full-time for more than 3 years

    Pros

    Advancement opportunity and they hire from within first

    Cons

    Pay is not that great, benefits are terrible.

    Advice to ManagementAdvice

    Moral is down, from when I first started. Not enough support by management.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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