There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

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collections

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Collections in Dublin, OH
Former Employee - Collections in Dublin, OH
Recommends
Neutral Outlook
No opinion of CEO

I worked at Fiserv full-time

Pros

People were great in the group. late shift pay difference. Took good care of employees, cheap lunches, free pop machines, apperciation days

Cons

Not being able to say who you truly work for. Got old stating your bill pay service, the banks didn’t want you to state right away that they outsourced their online banking.

Other Employee Reviews for Fiserv

  1. Helpful (1)

    Tales of a Card Services associate.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Card Services Associate in Dublin, OH
    Current Employee - Card Services Associate in Dublin, OH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Fiserv full-time (More than 5 years)

    Pros

    cafeteria plan, free use of gym, walking track, excellent amount of vacation time and sick pay

    Cons

    way business is conducted is "crisis management", will train you for as much as you want, be will not increase pay, micro manage call center associates, NO PERSONAL ITEMS ALLOWED ON DESKS...NOT YOUR SPOUSE OR DOG OR CHILDREN....NOTHING, very stressful business, management VERY weak at communication.

    Advice to Management

    Treat associates like people, not machines, we didn't come to work in a factory. Please find better ways to communicate with associates, it causes so much frustration. Stop using the "crisis management" way.


  2. not a bad company to work for, but not quite great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in King of Prussia, PA
    Current Employee - Anonymous Employee in King of Prussia, PA
    Recommends
    Positive Outlook

    I have been working at Fiserv full-time (More than 5 years)

    Pros

    Company has a strong presence in the Financial Industry. They market across may different Financial Specializations (automotive, Mortgage, Lending, Credit unions) so there are many different potential career avenues to persue.

    Cons

    Not many perks enjoyed by the employees, and the company seems to nickle and dime the staff whenever possible. Instead of a yearly bonus, the company will give a discretionary contribution to your 401k, which is nice, but i would rather have the option of a bonus check.

    Advice to Management

    take better care of the employees, make them feel like they really do make a difference!


There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

See Most Recent

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