There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

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Helpful (3)

Terrible Training Program for New Hires

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Processor in Chicago, IL
Former Employee - Processor in Chicago, IL

I worked at Fiserv part-time (Less than a year)

Doesn't Recommend
Negative Outlook
Approves of CEO
Doesn't Recommend
Negative Outlook
Approves of CEO

Pros

Very diverse company, great benefits

Cons

terrible training program, low pay, continual firings

Advice to Management

Develop a unified training program for all new hires to acquaint them with all the aspects of the business. Follow this up with a specialized training program for their individual position. Hire in waves so their are multiple people going through training together and you don't have to re-explain things more often.

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  1. Helpful (7)

    The Supervisors and Managers are no more qualified than most Associates

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hickory, NC
    Current Employee - Anonymous Employee in Hickory, NC

    I have been working at Fiserv full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The benefits are better than most. You can really take advantage of them if you find out about all of them yourself or by word of mouth. Don't expect HR to help you with anything but writing you up. The vending machines are great. And there is plenty of parking.

    Cons

    The food that is served in the cafe isn't fit to feed animals. The supervisors and managers play favorites. If you suck up or have a disability-expect to move up fast! IT doesn't know anything about anything. HR doesn't know much past their names. And supervisors get away with VERY bad unethical behavior. Very high turnover and pressure on the associates.

    Advice to Management

    Continue your education and training. Supervisors need more supervisory training. Ethics classes should be mandatory every three months.


  2. It was better 5 years ago

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Lincoln, NE
    Former Employee - Sales Executive in Lincoln, NE

    I worked at Fiserv full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Customers are always over promised. Product deadlines are never met. High turnover in the support area because of low pay. Waffle House trainees make more. Products don't work once they are introduced.

    Cons

    Domestic partner benefits suck (because there aren't any) unless you are the same sex.


There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

See Most Recent

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