There are newer employer reviews for Fiserv

Helpful (7)

The Supervisors and Managers are no more qualified than most Associates

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Hickory, NC
Current Employee - Anonymous Employee in Hickory, NC

I have been working at Fiserv full-time (more than 3 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

The benefits are better than most. You can really take advantage of them if you find out about all of them yourself or by word of mouth. Don't expect HR to help you with anything but writing you up. The vending machines are great. And there is plenty of parking.

Cons

The food that is served in the cafe isn't fit to feed animals. The supervisors and managers play favorites. If you suck up or have a disability-expect to move up fast! IT doesn't know anything about anything. HR doesn't know much past their names. And supervisors get away with VERY bad unethical behavior. Very high turnover and pressure on the associates.

Advice to Management

Continue your education and training. Supervisors need more supervisory training. Ethics classes should be mandatory every three months.

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  1. It was better 5 years ago

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in Lincoln, NE
    Former Employee - Sales Executive in Lincoln, NE

    I worked at Fiserv full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Customers are always over promised. Product deadlines are never met. High turnover in the support area because of low pay. Waffle House trainees make more. Products don't work once they are introduced.

    Cons

    Domestic partner benefits suck (because there aren't any) unless you are the same sex.

  2. Helpful (5)

    Apathy and anti-intellectualism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Intern in Troy, MI
    Current Intern - Intern in Troy, MI

    I have been working at Fiserv as an intern (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good work life balance
    Flex hours
    Very clean and quiet atmosphere
    Free coffee?

    Cons

    The corporate culture is one of apathy and anti-intellectualism. Requesting simple things from fellow employees is always met with resistance. Simple tasks, which should take minutes, end up consuming hours or days of your time, because no one is willing to go out of their way to make any one else's lives better.

    If you try to push for innovation, you're met with hostility. This is a stagnant company and it's no wonder it is falling off the Fortune 500 list.

    They are a tech company, yet we're still using PCs that take 20 minutes to boot into Windows. This is wasted time, and time is money.

    Advice to Management

    Get rid of your dead weight. Employees are rewarded not for how well they perform, but how long they have leeched off of the company.

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