There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

See Most Recent

Helpful (4)

Declining focus on employees but a stable job situation.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Hickory, NC
Current Employee - Anonymous Employee in Hickory, NC

I have been working at Fiserv full-time (More than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

The job is stable if you are willing to do the work assigned to your with a reasonable amount of effort, comfortable facility and work stations.

Cons

Not enough pay for the stress level on most associates, difficult to impossible requirements for raises, virtually impossible bonus requirements, increasing workload and expectations, seemingly random promotion to leadership positions, resistance to innovation despite the presence of programs to encourage it.

Advice to Management

Profits are increased by building a strong company and offering competitive and compelling products, not by cutting bonuses and making the employees suffer. Happy employees build a strong and successful workforce.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (1)

    Production

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production in Saint Louis, MO
    Current Employee - Production in Saint Louis, MO

    I have been working at Fiserv full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good PTO and clean environment

    Cons

    Health Insurance could be better

    Advice to Management

    They tend to be very rigid in there salary structure . Need to Pay more than average for outstanding employees.


  2. Helpful (2)

    It's a job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Marketing in King of Prussia, PA
    Former Employee - Sales and Marketing in King of Prussia, PA

    I worked at Fiserv full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There is a paycheck twice a month. They do reviews. They have a lot of work to do.

    Cons

    The atmosphere, morale and overall management of the Fiserv organization is not conducive to growth either personally or professionally. Each February, and sometimes again in June/July, there are layoffs at Fiserv. The bottom line is the driver for this company and how the work gets done is of no concern to management. Furthermore, people are promoted to leadership positions with no leadership ability. Employees are not valued and human resources does not address issues with management.

    Advice to Management

    Realize that the feedback from clients and the feedback from employees is essentially the same; to improve client feed-back, employee feedback must improve and the only way to do that is to value both employees and clients. The alternative is a shrinking of the company (which may actually be the objective). Management is not straight forward with employees and does not provide information as to the company's future to inspire confidence in the employees. The values statements are great, however they are not exhibited by the leadership at the different business units and hurts the organization as a whole.


There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

See Most Recent

Work at Fiserv? Share Your Experiences

Fiserv

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.