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5 people found this helpful  

High School like culture at Fiserv

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - IT Manager  in  Dublin, OH
Former Employee - IT Manager in Dublin, OH

I worked at Fiserv full-time for more than 10 years

Pros

Compensation was a bit higher than most other IT companies.
Paid Vacation time was higher than most other companies.

Cons

The department I worked in was managed by a person who held grudges and ran the department like a dictatorship. If you werent in his click, you didnt exist. If you were in the click and got on his bad side you were kicked out of the click. If you challenged his management decisions or didnt agree with him, not only were you kicked out of the click, but you were ignored and moved to a less revelant position.

There are every year or every two year job layoffs. The IT director takes advantage of the layoffs and will layoff the people who challenged him or didnt agree with his decisions.

While there were yearly performance reviews, compensation was not always tied to the ratings that were given on those reviews.

All paid time off is lumped together in one bucket.

Advice to ManagementAdvice

This isnt high schools and clicks shouldnt exist in the professional environment. People who hold grudges or are emotionally immature should not be in a management position.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

833 Other Employee Reviews for Fiserv (View Most Recent)

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  1. 6 people found this helpful  

    Unrealistic expectations, no raises, no thanks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Channels App Support  in  Hillsboro, OR
    Current Employee - Digital Channels App Support in Hillsboro, OR

    I have been working at Fiserv full-time for more than 3 years

    Pros

    Some really good team members to work with.

    Cons

    Ineffectual management. The more they try to fix what is wrong, the more it breaks and causes nothing but pain for on-call. Speaking of on-call if you have a life during your on-call week, forget it. You exist for nothing but Fiserv during that week. And if you don't like it tough.

    Advice to ManagementAdvice

    Besides roll over and accept below par quality, what does management do?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 11 people found this helpful  

    Low employee engagement, high turnover, no leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager  in  Norcross, GA
    Former Employee - Product Manager in Norcross, GA

    I worked at Fiserv full-time for more than 5 years

    Pros

    Low expectations and pressure to deliver provides outstanding work/life balance. Parking lot begins to empty around 4:30.

    Cons

    No leadership at all levels. High school politics is very prevalent and is enjoyed by most of the leadership team. Most of the time is spent on internal politics and games instead of winning in the market. The internal processes to get software out the door are a mess and no one wants to take ownership of anything. It is always the other person/team's fault on why something was not done.

    Advice to ManagementAdvice

    Need to change out leadership as it is the same old story and plans every year.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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