There are newer employer reviews for Fiserv

 

Could be a good place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technology in Jersey City, NJ
Former Employee - Technology in Jersey City, NJ

I worked at Fiserv full-time (more than 3 years)

Pros

The company has a good work from home policy that is flexible which results in a good work life balance. The investment services business is small enough that you will get exposure to many of the management team. The associates on the whole are good folks.

Cons

The time off in the form of PTO is not good as it includes holidays and sick time. Health insurance is marginal at best. The management team is risk adverse which tends to make everyone conservative,.

Advice to ManagementAdvice

Get a new team.

Doesn't Recommend
Neutral Outlook
Approves of CEO

848 Other Employee Reviews for Fiserv (View Most Recent)

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  1. 4 people found this helpful  

    It is an awful experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv

    Pros

    It's a job. This is everything to be said about pros. Take it or stay if you don't have any other options.

    Cons

    Low salary increases and bad benefits
    Expect to work about 60 hours per week with a pay for 40 hours
    Management by fear and intimidation
    HR does not exist for regular employee only for managers.
    Retaliation for pointing to the wrong doings
    They said they prefer communication face to face but management keeps records of every email in case they line you up for being discharged
    Intimidation and creating a stressful hostile work place that will make you step out so no unemployment benefits. Even regular employees will gang up against you if they are friends with the manager
    Unfair policies - management is not responsible of their wrong doings
    Outsourcing work
    Stiff environment filled with too many policies that will stifle work and kill any creativity
    Old equipment

    Advice to ManagementAdvice

    Improve or step out

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 6 people found this helpful  

    Focus on Financials at the expense of Quality and Short term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Norcross, GA
    Current Employee - Vice President in Norcross, GA

    I have been working at Fiserv full-time (more than 5 years)

    Pros

    Fantastic campus in Norcross with cafeteria, walking trails, gym and racquetball court. Good product line.

    Cons

    So focused on financials they lose sight of quality and impact of low moral on products and customers. Ridiculous annual raise philosophy that results in low moral, turnover, and industry reputation of sweatshop. Have lost the backbone talent from their acquisitions due to suffocating politics, micro management, and cut to the bone budgets.

    Advice to ManagementAdvice

    Build the people infrastructure and set goals to enable you to accomplish the long term vision. Stop sacrificing morale and the engine (people) that are paramount to realizing the long term vision. Empower the talent and stop the 'chain of command' roadblocks that have transformed a 1 day decision into a couple weeks because every level lacks confidence and must touch it.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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