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2 people found this helpful  

frustration

Former Employee - Client Service Analyst  in  Lincoln, NE
Former Employee - Client Service Analyst in Lincoln, NE

I worked at Fiserv full-time for more than a year

Pros

Pay is very good for the Lincoln area. Well established company and leader in providing software for financial institutions across the globe.

Cons

It's kind of a sink or swim situation. Did not feel I had the support of my managers. Wait times for incoming phone calls is much too high. Morale is very low.

Other Reviews for Fiserv

  1.  

    This is an ok place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv

    Pros

    Good work/life balance. Learned some valuable skills for the future.

    Cons

    Benefits were not very good and the pay was a little low

  2. 2 people found this helpful  

    It's a job...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Analyst  in  Brookfield, WI
    Current Employee - Client Service Analyst in Brookfield, WI

    I have been working at Fiserv full-time for more than 3 years

    Pros

    I've made some friends here.
    I look great in orange??

    Cons

    1.) In the wake of past layoffs and liquidations of various centers, it seems hard to believe that this company really values their employees.
    2.) They change their mind A LOT. e.g. acronyms are constantly changing, one week we have one 'standard' next week there is another.

    Advice to ManagementAdvice

    Need to get organized, getting things done across business units or departments is a chaotic mess! Your organization model lacks coherency, efficiency and longevity (because it changes seems to change every couple of months). If you want areas to be affective, hire more people instead of piling extra tasks on people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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