Fiserv

www.fiserv.com
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There are newer employer reviews for Fiserv

4 people found this helpful  

Incompetent management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Frisco, TX
Former Employee - Anonymous Employee in Frisco, TX

I worked at Fiserv full-time (more than 3 years)

Pros

Ability to work from home. Most team members very willing to assist.

Cons

My last manager was one of the worst I've ever had. She could not make the simpliest decisions without asking her manager. No guidance or feedback given to her staff, even when asked directly. If you were part of the old EDS group, no problem. Hired after Fiserv purchased EDS, watch out you don't belong. It's now what you know it's who you know.
The annual reduction in force takes from all groups, even profitable ones, to fund the under performing product lines.

Advice to ManagementAdvice

Really look at your middle managers, they are not living the mission statement.

Doesn't Recommend
Neutral Outlook
Approves of CEO

1004 Other Employee Reviews for Fiserv (View Most Recent)

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  1. 2 people found this helpful  

    Deteriorating unnecessarily

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv full-time (more than 8 years)

    Pros

    Not many pros for employees. Not the highest paying for similar careers in financial services. There are some (few) good leaders. If you are lucky enough to work with/for one of them, you can enjoy your role and do good things. However, as they pluck the herd at the senior level this is becoming more and more rare. They do have solid stock performance and good free cash flow but without trustworthy executives to manage and lead, this will not sustain.

    Cons

    Given it is not a charitable organization, of course they need to make money. Unfortunately greed puts the clients through hell and makes it nearly impossible for hard working individuals trying to do the right thing for both Fiserv and the client to succeed and feel rewarded. Who wants to go home each night feeling like they didn't satisfy anyone they are there to serve?

    Advice to ManagementAdvice

    PLEASE get some diversity in the senior ranks. it is ridiculous that the team is almost entirely comprised of folks who have worked together in past.....any senior leaders who don't act in line, or have come from prior organizations that now are part of Fiserv are viewed as incapable or not valuable.....big mistakes! Otherwise, value the people...your biggest assets. Quit just saying the right things and actually act accordingly--this will allow you to leverage your leadership position and allow this to be an admired organization.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    On the decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst
    Current Employee - Business Analyst

    I have been working at Fiserv full-time (more than 5 years)

    Pros

    Great people to work with, good work life balance

    Cons

    terrible pay, raises 1-2%

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Fiserv

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