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Helpful (4)

Incompetent management

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Frisco, TX
Former Employee - Anonymous Employee in Frisco, TX

I worked at Fiserv full-time (More than 3 years)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

Ability to work from home. Most team members very willing to assist.

Cons

My last manager was one of the worst I've ever had. She could not make the simpliest decisions without asking her manager. No guidance or feedback given to her staff, even when asked directly. If you were part of the old EDS group, no problem. Hired after Fiserv purchased EDS, watch out you don't belong. It's now what you know it's who you know. The annual reduction in force takes from all groups, even profitable ones, to fund the under performing product lines.

Advice to Management

Really look at your middle managers, they are not living the mission statement.

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  1. Helpful (1)

    Great place to learn and grow.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Morris Plains, NJ
    Former Employee - Product Manager in Morris Plains, NJ

    I worked at Fiserv full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great people who truly love what they do and work hard to be successful.

    Cons

    Some business unit executives don't understand what they need to do to be successful and rather than listen to those who consistently prove themselves, they continue to follow the status quo.

    Advice to Management

    Listen to your younger leaders that have time and again proven themselves to be successful and get rid of some of the higher paid BU executives that are sucking the life out of the company


  2. Striving for mediocrity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    As long as you are breathing, keep your mouth shut, complete your tasks as "they" want with no direction or training and don't mind being treated like a child you have great job security. Being average should be your goal...like the majority of employees. Working here will jump-start your job search for anywhere else. L

    Cons

    Managers have no authority, pay is well below average, raises are granted on the good 'ol boy system. If you work in a "show" office the facilities are excellent. For the majority that work in other facilities bring your own bug spray. The systems are antiquated, tech support is minimal, the sales team make promises that the technical side is expected to fulfill without the technology that was sold. Executive honesty is absent and line employees are expected to say whatever it takes to redirect client expectations. Training is non-existent. Work - life balance is the catchword of the day..... as long as 50 hours per week, weekends and an electronic tether are part of that equation. Benefits are shameful.

    Advice to Management

    Share a little bit of your excessive compensation with the slaves. The Captain of the Titannic pushed his systems past their design limits also......


There are newer employer reviews for Fiserv
There are newer employer reviews for Fiserv

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