Fiserv Employee Review

Former Employee – worked at Fiserv

Pros – Place to advance your career
Pay was fair if working normal hours
Friendly work environment and still have friends there after leaving
Steady continious employment
Highly advanced datacenter that is PCI compliant environment

Cons – No raise for two years
No merit increases
Took bonuses away
Took sabitical away
Cut back benefits
Instigated more work than could possibly be handled by existing staff

Advice to Senior Management – First let me say that I intend to return to work at Fiserv. I will also say that it's a shame I had to leave in order for Fiserv to respect the value that I brought to the organization, and if I would've recieved a simple 3 or 4 % merit increase, I would've never left. The costs too train new employees or to bring back old employees at market value cannot be overlooked. And the idea that off shoring jobs is going to save you money is ridiculous knowing your market. In the end, off shoring is going to cost you customers. Management needs to look hard at what their trying to accomplish and then do simple project management due diligent tasks, like asking, "do we have the resources to accomplish what we want to accomplish without burning out all of our employees?"