Five Guys Burgers & Fries

  www.fiveguys.com
  www.fiveguys.com
There are newer employer reviews for Five Guys Burgers & Fries

1 person found this helpful  

Managment does not respect their employees.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Crew Member in Nashua, NH
Former Employee - Crew Member in Nashua, NH

I worked at Five Guys Burgers & Fries

Pros

- Easy to scedule days off.
-Ability to get Secret Shopper bonuses (when a person comes in as a shopper and evaluates the store and the quality. You have to get a 100% on both a lunch shop and a dinner shop to get the bonus. Since the secret shopper takes points off for just about anything, this makes these bonuses few and far between)
-You get free food on your breaks (however given that everything on the menu is loaded with fat, this will eventually become a bad thing.

Cons

-Managment treats you like machines instead of actual people. When you are on the line you do ten things at once and have to do it perfectly while getting the order out in seven minutes. They also expect you to do twelve hour shifts, from 8am-8pm. They seem to think you are an burger making automaton rather than a human being.
- If you screw up on one Secret Shop, then you will be put on call. On call is being fired under a different name. Five Guys doesn't outright fire employees since that means they will have to pay them unemployment benefits, so they instead put you on call, which means that they no longer scedule you. Ever since we got a new general manager they have been putting good employees on call just for one mistake. On avaerage, they put two people on call each week.
-You have to bug managment in order to get a raise. I got my only raise after working there for ten monthes.

Advice to ManagementAdvice

Managers should actually respect their employees and not treat them like machines. If they actually cared about their workers then they wouldn't get such a high employee turnover rate.

Doesn't Recommend

226 Other Employee Reviews for Five Guys Burgers & Fries (View Most Recent)

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  1.  

    Watch out for the Mystery Shop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in York, PA
    Current Employee - Anonymous Employee in York, PA

    I have been working at Five Guys Burgers & Fries

    Pros

    You get free burgers and fries and its not a totally miserable place to work. The whole operation has a mom and pop shop feel to it. You get a bonus if you win the mystery shop for the week.

    Cons

    It is a franchise so you're not working for a big corporation that can afford to give you a benefits package or pay more than minimum wage.

    Advice to ManagementAdvice

    Take good care of your employees. They are the ones who ultimately are responsible for the reputation of the brand.

    Doesn't Recommend
  2.  

    Good Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cashier in Miami, FL
    Current Employee - Cashier in Miami, FL

    I have been working at Five Guys Burgers & Fries

    Pros

    Its a fun place to work and the pay is pretty good considering the level of responsibility.

    Cons

    Food is free and unhealthy, not a good combination.

    Advice to ManagementAdvice

    Good job

    Recommends
There are newer employer reviews for Five Guys Burgers & Fries

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