Five Star Quality Care

www.fivestarseniorliving.com
Engaged Employer
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There are newer employer reviews for Five Star Quality Care

Good benefits and good people.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Security in Overland Park, KS
Current Employee - Security in Overland Park, KS

I have been working at Five Star Quality Care full-time (more than 5 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Benefits, Good Pay, Friendly Staff

Cons

Raise rates too low, Training is adequate but could be a lot better

Advice to Management

Increase raise rates and implement better training programs

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  1. A blessing in disguise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Five Star Quality Care full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Secure position, flexible hours, great staff to work with! Hiring department knows how to read good character for potential employees.

    Cons

    Communication between corporate location and regional properties is sub-par. Issues with budgeting/managerial decision-making

    Advice to Management

    Listen to your employees. Make progressive budget decisions to save money, not just resort to "belt tightening" budget tactics.

  2. Fix the problems... or why bother with a retention committee?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Severna Park, MD
    Former Employee - Anonymous Employee in Severna Park, MD

    I worked at Five Star Quality Care part-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The residents and their families were the best thing about the job.

    Cons

    Where shall I begin? Understaffing was rampant, particularly with care managers, resulting in resident care not being commensurate with the huge monthly fees paid by residents. Those residents who needed more assistance were often "planted" in the lobby and ignored for parts of the day. Management's emphasis was more on sweeping problems under the rug rather than dealing with them.

    Advice to Management

    Hire enough staff so that these wonderful seniors living in your facility get the minimum care you would expect at a hotel, much less an assisted living facility. Solicit input on problems and actively work to solve them.

There are newer employer reviews for Five Star Quality Care

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