There are newer employer reviews for Five9

1 person found this helpful

no clear vision to grow the company.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Senior Software Engineer in Dublin, CA
Current Employee - Senior Software Engineer in Dublin, CA

I have been working at Five9

Pros

one of the company adopted early Saas cloud based architecture with java and VoIP technologies. The company has on demand on-call center software to easy to setup call center.

Cons

The company vision was not clear, too many business change, no respect to people even founders who are main architect of the product got fired.

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  1. 1 person found this helpful

    Company with great potential but suffering from effect of grown.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Five9 full-time (more than a year)

    Pros

    - front edge of technology and market, perspective telecom project
    - high-skilled professionals behind desk next to yours, always ready to help
    - nice and comfortable place to work, tea and coffee included :-)

    Cons

    - some hard work may become useless (cancelled)
    - some third-party products used are not so good as expected
    - no free beer at work place:-)

    Advice to ManagementAdvice

    Listen to your employees: they have much valuable experience - sometimes quite more than you.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful

    It's like an extended family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Five9 full-time (more than 5 years)

    Pros

    I have been at Five9 going on five years. I have never been so happy. I feel extremely comfortable with everyone on my team. We all seem to pull together to make it happen and help each other succeed. VP of SMB is awesome. He will push you if he think your slipping, but you know he wants you to succeed. My director is great, always ready to help me close a deal and take care of the fires when needed. I come from the dotcom era where it was not uncommon to change jobs every couple of years. I do not plan on leaving Five9 anytime soon.

    Cons

    It is far from my home. I travel almost 100 miles a day just to get back and forth to work. It would be great if they had better work from home options.

    Advice to ManagementAdvice

    I have never worked somewhere that I had no hesitation to go to the CEO if needed. The CEO and CFO always know you by name and make you feel like they are there for your needs and appreciate the part you play in the success of Five9

    Recommends
    Positive Outlook
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