Flagstar Bancorp

  www.flagstar.com
  www.flagstar.com
There are newer employer reviews for Flagstar Bancorp

 

Ok employer

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Troy, MI
Current Employee - Customer Service Representative in Troy, MI

I have been working at Flagstar Bancorp full-time (more than an year)

Pros

Decent pay and benefits. Interest-bearing employee checking account. Great people!

Cons

Little room for upward mobility. I worked for 2.5 years, was always praised as being the best customer service representative and always chosen to accept additional responsibility, yet when the opportunity for promotions came up, someone with less experience and education was always selected.

Advice to ManagementAdvice

Create more opportunities for upward mobility. Realize that you have a wealth of knowledge and talent in-house.

Recommends
Neutral Outlook
Approves of CEO

141 Other Employee Reviews for Flagstar Bancorp (View Most Recent)

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  1. 1 person found this helpful  

    Horrible management from the bottom to the top

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Lender in Troy, MI
    Former Employee - Commercial Lender in Troy, MI

    I worked at Flagstar Bancorp full-time (more than 3 years)

    Pros

    Can't think of any real positives. Maybe that there is a half decent cafe on site but its too expensive.

    Cons

    professionals have to punch in and out like factory workers. Timecard is watched like a hawk
    seems like everyone is unhappy. Its a very depressing environment

    Advice to ManagementAdvice

    Support your staff, get rid of useless middle management that don't know what they are doing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Michigan owned and operated!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Mitigation in Troy, MI
    Former Employee - Loss Mitigation in Troy, MI

    I worked at Flagstar Bancorp full-time (more than an year)

    Pros

    Actually a good company overall. Michigan based company ran and operated by people who actually live in Michigan. I was promoted twice in two years. The opportunity for growth was present, there were always employees transfering departments. Great cafeteria with staff chefs and cooks, flat screen tv's, barbeque cookouts in the summer. Overtime. Really a lot of nice perks.

    Cons

    While the opportunity for growth was there....the pay for performance was severely lacking. While I was promoted twice in a short period of time, I was kept at the same pay grade. Most people within the company were unhappy with their job. Upper Management puts unnecessary pressure on its lower management and that just trickles down to the common employees. Smoke breaks given to people to smoke, but if you do not smoke, do not expect a break other than your lunch. If you called in sick, your manager would call you back and ask what was wrong, why you were taking the day off. Very little respect for work/life balance.

    Advice to ManagementAdvice

    Actually listen to the empolyees, if you give them more freedom, they will perform better.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Flagstar Bancorp

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