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Okay job but really a sales job

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Financial Service Representative
Current Employee - Senior Financial Service Representative

I have been working at Flagstar Bank

Doesn't Recommend
Approves of CEO
Doesn't Recommend
Approves of CEO

Pros

Friendly customers that continue to come back and see you!

Cons

Some of the management isn't that great, if you turn down a position because of its location, you are shunned from that day forward, your ability to move up is hindered

Advice to Management

Should look at some of the managers who you employ are they really looking for for the needs of the customers, the business, and the branch?

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  1. Fear-based employer

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker
    Current Employee - Personal Banker

    I have been working at Flagstar Bank

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The dental and vision benefits are fairly good. Vacation time is adequate.

    Cons

    Fear is the number one tool management uses to provoke results. The pay is below industry average, around $12/hr for Personal Bankers monthy bonuses are around $75-$100. A lot of the time PB's are in charge of the bank when the mangers are at job training and manager meetings.

    Turn over is very high and doesn't seem to be slowing down.

    If we don't reach our goals they make everyone at the branch come in on the last Saturday of the month.

    We haven't has raises in 3 years...

    Advice to Management

    Morale is very low. Stop treating employees as "costs" that need to be "constrained"

    Negative re-enforcement will only work in the immediate short term. The company needs a serious attitude overhaul and it must start from the Top – Down


  2. Would've Liked to Stay

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at Flagstar Bank

    No opinion of CEO
    No opinion of CEO

    Pros

    As a direct lending manager you have access to the best of both worlds (lender/broker). Your compensation is unlimited because you get to eventually keep all of the profit your team brings in.

    Cons

    Support system could use work. There is definitely a "go out there an be somebody (with no help)" attitude.

    Advice to Management

    Make sure future branch managers have all the tools at their disposal (processors, originators, human resource support) before you even think about opening an office.


There are newer employer reviews for Flagstar Bank
There are newer employer reviews for Flagstar Bank

See Most Recent

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