There are newer employer reviews for Flextronics

 

It was an ok experience, not more than a temporary job.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Customer Service Technician in Washington, DC
Former Employee - Customer Service Technician in Washington, DC

I worked at Flextronics

Pros

Pay was acceptable if you have previous experience.

Cons

Bad organization from management. If lucky and get promoted, money does not compensate many responsabiities.

Advice to ManagementAdvice

The RTS division needs major improvements.

Doesn't Recommend
No opinion of CEO

462 Other Employee Reviews for Flextronics (View Most Recent)

Sort: Rating Date
  1.  

    Worst Culture I Have Ever Seen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Milpitas, CA
    Current Employee - Anonymous Employee in Milpitas, CA

    I have been working at Flextronics

    Pros

    There are some really smart, dedicated, pleasant people there - both individual contributors and managers - but they are a small minority.

    Pay and benefits are not top-tier but not too bad.

    A lot of opportunities to learn about the business and gain valuable experience.

    Management seems understanding when it comes to certain personal issues and emergencies.

    Cons

    This is the most dysfunctional organization of any kind I have ever seen. Again, while there are some truly outstanding people, most have little sense of teamwork, flexibility, or customer focus. The average quality - work ethic, skill level, intelligence - is much lower than the OEM world. There is a lot of the "that's not my job" attitude. The organization as a whole is completely incompetent and so many mistakes are constantly made that customers are in a constant state of escalation and the few good people have to kill themselves to get anything done.

    Politics are rampant and most managers treat their areas as their own fiefdoms. Some managers are frequently dishonest and unethical but allowed to get away with it. Depending on the job, the work load can be horrific - forget work-life balance. There is not enough direct or indirect labor to do everything in a quality way - management always says this is temporary but that's not true.
    Some days it seems that accomplishing any little thing is a struggle due to bad attitude, laziness, or ineptness. As the job market continues to improve, the good employees with decent resumes will leave. No one with options would willingly stay here.

    Advice to ManagementAdvice

    Stop measuring financials by site. One reason Foxconn and Jabil are eating your lunch is because they measure by Business Unit/customer. If you don't align your incentive structure to be more customer-focused, the company will continue to have a poor reputation in the OEM world.

    NPI is not a profit center - it's an enabler of getting the sustaining production business where the real money is. Starving NPI for resources because you want a little better margin is shortsighted and will cost you business in the long run.

    Start demanding a higher standard - start with yourselves first...

    Doesn't Recommend
    Disapproves of CEO
  2.  

    It pays the bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in New York, NY
    Current Employee - Customer Service Representative in New York, NY

    I have been working at Flextronics

    Pros

    Holidays paid time and a half, health insurance is good compared to other companies, great way to build up your resume, a lot of time typing on the computer makes your hands speedy. Nice co-workers.

    Cons

    Unable to use cellphone at any time, training is very poor, and usually things have to be figured out between you and your co-workers, do not expect a raise, expect working standing up in on place, expect angry customers, expect to have vacations denied, expect to be short staffed, your best will never be their best

    Advice to ManagementAdvice

    Raises,promotions to the hard workers, not the most likable, better hours, better training, actually open devices, teach people how to actually troubleshoot issues. Do not come up with a new program and change it after 2 or 3 weeks, actually work on it. Work with ATT to have smarter solutions, not just for the moment solutions.

    Disapproves of CEO
There are newer employer reviews for Flextronics

Work at Flextronics? Share Your Experiences

Flextronics

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.