Flextronics

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413 Employee Reviews (View Most Recent)

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I quit after 3 months

Customer Service Technician (Current Employee) Lake Grove, NY

ProsOnly place to make $15/hr without a college degree and/or some technical skills these days. If you are good at phones and sales, this is a great job.

ConsDon't expect training on the phones. Training is on customer service and general information that totally does not prepare you for the job, and once you start the job, your coworkers will be too busy to help you learn how to solve the particular customer service problems you get. So you'll end up just exchanging lots of phones because you don't know what is wrong with them. You will also try desparately to upsell upsell upsell, even though many customers need absolutely nothing, or worse, are coming to you with their 2nd or 3rd defective advice - but you are supposed to upsell upsell upsell. The Verizon employees are not nice to you, management would come in every week or so and observe you (intimidating), then critique it to death, but not really offer any support.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Another large-scale employer

    Customer Service Technician (Current Employee) Austin, TX

    I have been working at Flextronics full-time for more than 3 years

    Pros: Decent benefits (health, retirement, profit sharing), plenty of opportunity for… Cons: I don't know if this was company-wide or a local issue, but… Advice to Senior Management: Never promise anything. Yes, I would recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Hard working team being paid low wages

    Customer Service Representative (Current Employee) Harrisburg, PA

    I have been working at Flextronics full-time for more than 3 years

    Pros: You get to learn all the time, some thing new… Cons: Raises are not something important. Bonus pay is getting harder to recevice. The team works very hard with hours that are all over the place.… Advice to Senior Management: The managers and supervisors should be good communicators with the… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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