Flextronics

  www.flextronics.com
  www.flextronics.com
There are newer employer reviews for Flextronics

 

I quit after 3 months

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Technician in Lake Grove, NY
Current Employee - Customer Service Technician in Lake Grove, NY

I have been working at Flextronics full-time (less than an year)

Pros

Only place to make $15/hr without a college degree and/or some technical skills these days. If you are good at phones and sales, this is a great job.

Cons

Don't expect training on the phones. Training is on customer service and general information that totally does not prepare you for the job, and once you start the job, your coworkers will be too busy to help you learn how to solve the particular customer service problems you get. So you'll end up just exchanging lots of phones because you don't know what is wrong with them. You will also try desparately to upsell upsell upsell, even though many customers need absolutely nothing, or worse, are coming to you with their 2nd or 3rd defective advice - but you are supposed to upsell upsell upsell. The Verizon employees are not nice to you, management would come in every week or so and observe you (intimidating), then critique it to death, but not really offer any support.

Recommends
Neutral Outlook
No opinion of CEO

491 Other Employee Reviews for Flextronics (View Most Recent)

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  1.  

    Hard working team being paid low wages

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Harrisburg, PA
    Current Employee - Customer Service Representative in Harrisburg, PA

    I have been working at Flextronics full-time (more than 3 years)

    Pros

    You get to learn all the time, some thing new about Cell phones.

    Cons

    Raises are not something important. Bonus pay is getting harder to recevice. The team works very hard with hours that are all over the place. No routine, the schedules are so different every week.All team member get there days and hours to work mixed up. The Managers and Supervisors arrive late and leave early every week, but tell the team to not be tardy.

    Advice to ManagementAdvice

    The managers and supervisors should be good communicators with the team and customers.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Another large-scale employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Technician in Austin, TX
    Current Employee - Customer Service Technician in Austin, TX

    I have been working at Flextronics full-time (more than 3 years)

    Pros

    Decent benefits (health, retirement, profit sharing), plenty of opportunity for advancement, performance based pay increases.

    Cons

    I don't know if this was company-wide or a local issue, but payroll errors were not uncommon: missing mileage reimbursements, delayed pay raises, etc.

    Advice to ManagementAdvice

    Never promise anything.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Flextronics

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