Flextronics

  www.flextronics.com
  www.flextronics.com
There are newer employer reviews for Flextronics

 

I like most things

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Technician in South San Francisco, CA
Current Employee - Customer Service Technician in South San Francisco, CA

I have been working at Flextronics

Pros

Great benefits overall- I had a great manager, Paid vacation was great and helped a lot for seeing family. I have been very happy with the training also.

Cons

My great manager got let go. A lot of pressure to be sales instead of tech. Goals need to be curved.

Advice to ManagementAdvice

Curve the goals based on foot traffic of the store. Somestores do not ge as high of volune of customers and will ot hit the impossible goals.

Recommends
Approves of CEO

491 Other Employee Reviews for Flextronics (View Most Recent)

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  1.  

    The work was stimulating but the environment allowed for no personal life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Program Manager
    Former Employee - Program Manager

    I worked at Flextronics

    Pros

    Great opportunity to learn about a variety of aspects of industry.
    Very smart and dedicated co-workers
    Comprehensive benefits

    Cons

    Zero work-life balance for PMs
     Its unrealistic to expect 24x7 availability.
    Saying "no" to customers is not always bad.

    Advice to ManagementAdvice

    Pay attention when your best & brightest say they need assistance or they will become someone else's best & brightest.

  2.  

    Great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in Totowa, NJ
    Current Employee - Customer Service Representative in Totowa, NJ

    I have been working at Flextronics

    Pros

    Great compensation and benefits.
    Opportunities for advancement.
    Friendly and helpful supervisors and coworkers.
    Systems and phones are easy to learn.
    Paid training (and commute to training/ paid hotel room for 2 weeks if out of state)
    Paid holidays, whether you work or not on that day. If you do work, it is full day's pay, plus 1.5 times worked hours. (Basically, a worked holiday is 8+8+4=20 hours of work for an 8 hour shift.)

    Cons

    Not very flexible hours. 8 hours a day, 5 days a week, NO LESS.
    Any overtime will be at surrounding Verizon Wireless stores, up to an hour away from home location.
    2 weeks of training does not really help as much as I thought it would. First week of actual work is when you learn the most.
    Strict dress policy. (No hoop earrings, no more than 1 hole in each ear, no visible tattoos, etc)
    Sales become a large part of technician's job, though they fail to tell you this at training or in the interview.
    Customers like to curse out or yell at employees, as if we govern Verizon's policies.
    Supervisors often seem as though they are uninformed from higher management.

    Advice to ManagementAdvice

    Set clear goals for employees.
    Prepare employees for sales during training.
    Offer better training in general, and don't waste over 1500 pages on each new hires training book. You create electronic equipment, move to an e-book or interactive computer program rather than wasting a full tree on each trainee.

    Recommends
There are newer employer reviews for Flextronics

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